Data as of Aug 16, 2026 · Based on 3,131,739 AI responses across 10,525 prompts · See how Parse measures this
8x8 provides a cloud-based communications and contact-center platform designed to empower modern CX leaders. It offers a suite of products— including 8x8 Contact Center, 8x8 Work, AI Studio, Engage, Resolve, CPaaS, and Pulse— to connect customers and teams globally and enable AI-enabled experiences. The platform emphasizes omnichannel routing, AI automation, workforce management, and analytics to deliver faster, smarter customer interactions at scale.
Sources
8x8.com shapes more of what AI says about 8x8 Contact Center than any other source, at 100% of its citations.
The market map
Contact Center and Dialer Software →