Data as of Aug 16, 2026 · Based on 3,131,739 AI responses across 10,525 prompts · See how Parse measures this
ConnectWise Customer Feedback (formerly SmileBack) is a customer feedback system designed specifically for MSPs to measure CSAT, NPS, and project satisfaction. It integrates with PSA tools and provides real-time dashboards, automated surveys, and actionable insights to improve client loyalty and service quality.
Parse Score
Sources
simplesat.io shapes more of what AI says about SmileBack than any other source, at 50% of its citations.
inventorysoftwares.com · softwareadvice.com.au