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How AI describes Console

Data as of Aug 25, 2026 · Based on 3,181,687 AI responses across 10,525 prompts · See how Parse measures this

Console logoConsoleconsole.com

Console is an IT support platform that automates repetitive requests by understanding company-specific processes and policies. It auto-resolves over 50% of support tickets before they reach a human, using natural language and integrations with tools like Slack and Zendesk.

Parse Score

45.6

#40 of 109 in IT Helpdesk and IDP Platforms

Strength7
Reach23
Authority32

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Sources

console.com shapes more of what AI says about Console than any other source, at 53% of its citations.

reddit.com · cogniver.com · ravenna.ai · scribehow.com

AI questions where Console appears

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The market map

IT Helpdesk and IDP Platforms →
10%20%50%Category leadersSpecialistsIn the mixLong tailNamed in more AI answers →Appears earlier in the answer →FreshworksAtlassianZendeskZohoServiceNowSpiceworksHelp ScoutManageengineHubSpotosTicketIntercomSolarWindsSalesforceZammad

Where AI ranks Console

IT Helpdesk and IDP Platforms#40
Prompt
Prompt visibility
The problem is, our support queue is a mess. What's the best IT helpdesk system that is built for Slack?5.8
What tools help IT teams manage employee software requests without endless manual review?1.6
Best approvals + audit trail for production changes?1.0
How can we deflect simple tier-1 tickets? What solution offers the best conversational AI voicebots for self-service?0.6