How AI describes EAB Navigate360 Advancement CRM

Navigate360 is the leading higher education CRM and student-success platform from EAB that unites administrators, faculty, staff, students, and alumni across recruitment, retention, and alumni engagement. Built on decades of research and billions of student interactions, it uses responsible AI to automate workflows and deliver proactive outreach, with typical ROI of 5:1 and gains of 2–12% in retention and 3–15% in graduation. It is system-agnostic and integrates with SIS, LMS, calendar, email, and the Common App, offering features like complete student profiles, coordinated care networks, automated alerts, two-way messaging, and an AI assistant.