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BrandsHelpDeskZ

How AI describes HelpDeskZ

Data as of Aug 25, 2026 · Based on 3,181,687 AI responses across 10,525 prompts · See how Parse measures this

HelpDeskZ logoHelpDeskZhelpdeskz.com

HelpDeskZ is a free, PHP-based helpdesk software that enables businesses to manage customer support through a web-based ticket system. It also includes a knowledge base feature to reduce support requests and improve productivity.

Parse Score

51.0

#108 of 109 in IT Helpdesk and IDP Platforms

Strength18
Reach37
Authority28

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Sources

liveagent.com shapes more of what AI says about HelpDeskZ than any other source, at 75% of its citations.

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AI questions where HelpDeskZ appears

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The market map

IT Helpdesk and IDP Platforms →
1%2%5%10%20%50%Category leadersSpecialistsIn the mixLong tailNamed in more AI answers →Appears earlier in the answer →FreshworksAtlassianZendeskZohoServiceNowSpiceworksHelp ScoutManageengineHubSpotosTicketIntercomSolarWindsSalesforceZammadHelpDeskZ

Where AI ranks HelpDeskZ

IT Helpdesk and IDP Platforms#108
Prompt
Prompt visibility
What is the best IT helpdesk and ticketing system that is free or very cheap for a small IT department of 2-3 people?0.5