Data as of Aug 16, 2026 · Based on 3,131,739 AI responses across 10,525 prompts · See how Parse measures this
HelpDocshelpdocs.ioHelpDocs is a knowledge base software platform for customer self-service, team documentation, and AI assistants. Create, manage, and connect trusted answers across your customers, team, and AI, and embed help inside your application with the Lighthouse widget. It includes multilingual translations, analytics, bulk tooling, templates, and governance features (permissions, SSO, audit trails) along with extensive integrations to surface accurate knowledge everywhere you work.
Sources
helpdocs.io shapes more of what AI says about HelpDocs than any other source, at 41% of its citations.
ferndesk.com · amoeboids.com · proprofskb.com · blog.helpdocs.io
The market map
Knowledge Base and Wiki Software →Where AI ranks HelpDocs
