How AI describes Infermedica

Infermedica provides AI-powered clinical triage and pre-visit intake solutions that route patients to appropriate care via chat, voice, or call center, deployed in 30+ countries since 2012. Its offerings—conversational triage, call-center voice agent, digital front door triage, and pre-visit data collection—are designed to streamline intake, support nurses, and reduce time-to-care with claimed cost savings up to 1:10. The platform is EU MDR Class IIb certified, ISO 13485 and ISO 27001 certified, and complies with GDPR/HIPAA data governance for regulated, auditable use across health systems, insurers, providers, telemedicine, and pharma.