How AI describes ICE Mortgage Servicing Platform (MSP)

MSP is ICE's end-to-end mortgage servicing software that manages the full loan servicing lifecycle from loan boarding to disposition, using exception-based automation to boost productivity and strengthen risk and compliance. It supports a broad mix of loan types (conventional, government-backed, agency loans, home equity, reverse mortgages, and niche products) and enhances borrower experiences through Servicing Digital and integrated customer service. The platform offers extensive integrations via APIs and ICE InterChange EDI, continuous AI-powered improvements, and specialized default solutions to streamline operations across servicing and loss mitigation.