osTicket AI visibility score and rankings

Parse Score

59.3

88.7Excellent

How well you compete

37.8Average

How broadly AI mentions you

37.3Average

How often AI cites you

Snapshot as of Mar 7, 2026. Sign up free to see the latest daily data.

Parse Score

59.3

88.7Excellent

How well you compete

37.8Average

How broadly AI mentions you

37.3Average

How often AI cites you

Snapshot as of Mar 7, 2026. Sign up free to see the latest daily data.

Brand performance

How osTicket's AI visibility has changed over time

Brands AI most often recommends alongside osTicket

Questions people ask AI where osTicket appears in the last 30 days

Prompt	Prompt visibility
What is the best IT helpdesk and ticketing system that is free or very cheap for a small IT department of 2-3 people?	32.7
I need a simple IT helpdesk and ticketing system that's free or very cheap for a small IT department.	20.7
I need a better way to track IT support tickets. Is a full-featured IT service management tool too complex for a small IT support team?	13.5

Domains AI cites when recommending osTicket in the last 30 days

Preview of competitive strength history (coarsened).

Prompt	Prompt visibility
What is the best IT helpdesk and ticketing system that is free or very cheap for a small IT department of 2-3 people?	32.7
I need a simple IT helpdesk and ticketing system that's free or very cheap for a small IT department.	20.7
I need a better way to track IT support tickets. Is a full-featured IT service management tool too complex for a small IT support team?	13.5

Domain	Citations	Prompts
linkedin.com The Modern ITSM Framework: A Comprehensive Comparison of Leading Software Solutions in 2025	3	1
acemtp.github.io Open source Helpdesk tool	1	1
helpdesk.com 10+ Best Free Ticketing System & Help Desk Software [2025]	1	1

Domain	Citations	Prompts
linkedin.com The Modern ITSM Framework: A Comprehensive Comparison of Leading Software Solutions in 2025	3	1
acemtp.github.io Open source Helpdesk tool	1	1
helpdesk.com 10+ Best Free Ticketing System & Help Desk Software [2025]	1	1