Data as of Aug 16, 2026 · Based on 3,131,739 AI responses across 10,525 prompts · See how Parse measures this
Retentlyretently.comRetently is a customer feedback platform for ecommerce and retail brands that collects NPS, CSAT, and CES across all touchpoints to protect revenue and loyalty. It uses AI to analyze feedback, provide actionable insights, and automate actions (routing, follow-ups, alerts) across surveys, reviews, and tickets via omnichannel delivery (email, SMS, in-app). The product offers native integrations with Shopify, Klaviyo, Gorgias, Zendesk, and other tools, helping close the loop and drive growth for 1,000+ leading brands.
Words AI uses
AI reaches for automated · automated follow-ups · automation when it describes Retently.
Sources
retently.com shapes more of what AI says about Retently than any other source, at 18% of its citations.
amplitude.com · koji.so · zonkafeedback.com · kapture.cx
The market map
Customer Feedback Survey Software →Where AI ranks Retently
Excerpts where Retently appeared in the AI's answer
Retently : Best for SaaS and Subscription Lifecycles . It specializes in automated survey cadences
Retently (Best for SaaS Automation): Focuses heavily on NPS, providing strong segmentation and lifecycle NPS tracking.
