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BrandsTopdesk

How AI describes Topdesk

Data as of Aug 25, 2026 · Based on 3,181,687 AI responses across 10,525 prompts · See how Parse measures this

Topdesk logoTopdesktopdesk.com

TOPdesk is an IT service management platform that helps organizations streamline their IT support processes. The company provides software and support services to improve efficiency and user satisfaction.

Parse Score

58.5

#46 of 109 in IT Helpdesk and IDP Platforms

Strength44
Reach51
Authority29

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Rivals

ServiceNow is the brand AI weighs against Topdesk most.

Sources

topdesk.com shapes more of what AI says about Topdesk than any other source, at 50% of its citations.

gartner.com · theknowledgeacademy.com

AI questions where Topdesk appears

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The market map

IT Helpdesk and IDP Platforms →
5%10%20%50%Category leadersSpecialistsIn the mixLong tailNamed in more AI answers →Appears earlier in the answer →FreshworksAtlassianZendeskZohoServiceNowSpiceworksHelp ScoutManageengineHubSpotosTicketIntercomSolarWindsSalesforceZammadTopdesk

Where AI ranks Topdesk

IT Helpdesk and IDP Platforms#46
  • User-friendly service catalog creation#8
ServiceNow logoServiceNow
Prompt
Prompt visibility
I want to create a service catalog for our business users. What ITSM platform has the most user-friendly service catalog feature?3.3
I need a ticketing system that includes asset management and does not cost extra for that module.1.8