Who AI recommends, and when it changes.
Data as of Mar 31, 2026 · Based on 13 AI answers · A buyer need in Contact Center and Dialer Software. ·
Recommendation share
Five9 leads at 23% of AI recommendations; Genesys follows at 23%.
By platform
Platforms disagree: Amazon leads on ChatGPT, Five9 on Google AI Overviews.
Buyer needs that sit next to this one in the same market.
