Best municipal 311 CRM software, according to AI

Data as of Aug 25, 2026 · Based on 915 AI responses · See how Parse measures this

Municipal 311 CRM Software

353 brands

ParseChatGPT + Google AI

Parse

https://parse.gl

Measured across ChatGPT & Google AI

Best Municipal 311 CRM Software, According to ChatGPT & Google AI | Parse

#	Brand	What AI says	Mention rate
1	CivicPlusA consistent leader, cited for its ChatBot and the SeeClickFix 311 CRM.	A consistent leader, cited for its ChatBot and the SeeClickFix 311 CRM.	27%
2	ComcateA stable top choice for code enforcement, featuring mobile field tools.	A stable top choice for code enforcement, featuring mobile field tools.	23%
3	GoGovAppsNow the top-cited brand, praised for code enforcement and notice generation.	Now the top-cited brand, praised for code enforcement and notice generation.	23%
4	CitizenserveRegularly listed for code enforcement, generating notices from templates.	Regularly listed for code enforcement, generating notices from templates.	20%
5	BS&A SoftwareStrong and steady presence in code enforcement for its workflow automation.	Strong and steady presence in code enforcement for its workflow automation.	19%
6	OpenGov		19%
7	CitibotFrequently recommended as a purpose-built AI ChatBot for city websites.	Frequently recommended as a purpose-built AI ChatBot for city websites.	16%
8	GovSense		14%
9	iWorQ		12%
10	Tableau		11%
11	MunibitA new entrant that became a top recommendation for website chatbots.	A new entrant that became a top recommendation for website chatbots.	10%
12	Tyler Technologies		10%
13	ArcGISEmerged as the leading choice for GIS-based performance dashboards.	Emerged as the leading choice for GIS-based performance dashboards.	10%
14	Polimorphic		10%
15	GovPilot		10%
16	Microsoft		9%
17	Novo Solutions		8%
18	CatalisGov		8%
19	Granicus		8%
20	ChatWize		7%
21	City of Cincinnati		6%
22	IBM		5%
23	GovBuilt		5%
24	Alphabet		5%
25	mySidewalk		5%
26	Oracle		5%
27	OpenAI		5%
28	Accela		4%
29	phData		4%
30	Polco		4%
31	Envisio		4%
32	HelloTars		4%
33	Klover		4%
34	GovOwl		4%
35	Zendesk		3%
36	Tidio		3%
37	Policy Chatbot		3%
38	Qminder		3%
39	Esri		2%
40	EMK Inc.		2%
41	SimpleKPI		2%
42	Amazon		2%
43	Intercom		2%
44	Freshworks		2%
45	MaintStar		2%
46	FundView		2%
47	Bitco Software		2%
48	ChatBot		2%
49	Civilized		2%
50	Streebo		2%
51	Salesforce		2%
52	Glassix		2%
53	MyCityGov		2%
54	Wonderchat		2%
55	Zammo.ai		2%
56	Chatbase		2%
57	Azure Bot Service		2%
58	NovoTX		2%
59	City of Boston		2%
60	CrafterQ		2%
61	CityView		2%
62	Velaro		1%
63	ClearPoint Strategy		1%
64	T2 Systems		1%
65	Cloudpermit		1%
66	Denser		1%
67	Conferbot		1%
68	Gestisoft		1%
69	BetterServ AI		1%
70	American Data Group		1%
71	AthenaChat		1%
72	Banyon Data		1%
73	SagesGov		1%
74	New York City		<1%
75	Apps365		<1%
76	Civic AI Navigator		<1%
77	Trimble		<1%
78	Qlik		<1%
79	AskFilo		<1%
80	Spider Strategies		<1%
81	Lindy.ai		<1%
82	City of Cambridge		<1%
83	Perceptive Analytics		<1%
84	InteliWISE		<1%
85	Chetty.ai		<1%
86	SysAid		<1%
87	gTechna		<1%
88	Cubiclogics		<1%
89	City of Phoenix		<1%
90	City of Minneapolis		<1%
91	Urban SDK		<1%
92	SafaiMitra		<1%
93	Ada (Ada CX)		<1%
94	Insightsoftware		<1%
95	Querlo		<1%
96	CityDesk.AI		<1%
97	TechForGov		<1%
98	Arsturn		<1%
99	Ask Jacky		<1%
100	Landbot		<1%