Who AI recommends, and when it changes.
Data as of Mar 31, 2026 · Based on 13 AI answers · A buyer need in Sales Conversation Intelligence Software. · See how Parse measures this
Recommendation share
Gong leads at 15% of AI recommendations; Avoma follows at 8%.
By platform
Platforms disagree: Claap leads on ChatGPT, Avoma on Google AI Overviews.
Buyer needs that sit next to this one in the same market.
When sales leaders need tools for call recording and coaching, AI assistants most often recommend Gong. Its position as a market leader is attributed to its deep analytical capabilities, which provide detailed insights into sales conversations for performance reviews and feedback.