What does AI recommend for field service management software?

ServiceTitan currently holds the top position in this ranking with a mention rate of 59.06%. The leadership for the field service management software category is heavily contested by Housecall Pro, which is only within a few percentage points of the current leader.

Which field service management software brands appear most in AI answers?

Across 6,262 AI responses, Jobber is mentioned most, named in 38% of them, followed by ServiceTitan (38%) and Housecall Pro (33%).

How does Parse rank these brands?

Parse measures each brand's mention rate — the share of answers naming it — across 6,262 AI responses to this market's buyer questions. Answers are collected daily and the ranking is published weekly.

How does a brand enter this ranking?

Brands enter the ranking when AI answers mention them. Parse collects answers daily and publishes the re-measured set weekly, so new brands appear as AI starts recommending them.

Best field service management software, according to AI

Field Service Management Software

1,155 brands

ParseChatGPT + Google AI

Parse

https://parse.gl

Measured across ChatGPT & Google AI

Best Field Service Management Software, According to ChatGPT & Google AI | Parse

#	Brand	What AI says	Mention rate
1	JobberUser-friendly scheduling and invoicing for small service operations.	User-friendly scheduling and invoicing for small service operations.	38%
2	ServiceTitanEnterprise powerhouse for HVAC, plumbing, and electrical service operations.	Enterprise powerhouse for HVAC, plumbing, and electrical service operations.	38%
3	Housecall ProMobile-first platform for growing residential service and maintenance teams.	Mobile-first platform for growing residential service and maintenance teams.	33%
4	Salesforce		23%
5	FieldEdgeTrade-focused FSM with deep integration into accounting systems.	Trade-focused FSM with deep integration into accounting systems.	19%
6	Workiz		16%
7	Microsoft		11%
8	GorillaDeskPest-native scheduling with route optimization and FIFRA compliance tracking.	Pest-native scheduling with route optimization and FIFRA compliance tracking.	11%
9	BuildOps		11%
10	Intuit		11%
11	Workwave		11%
12	Ptc		11%
13	Oracle		10%
14	FieldRoutesScalable platform for automation-heavy pest control routing and billing.	Scalable platform for automation-heavy pest control routing and billing.	10%
15	Fieldproxy		8%
16	PerfDrive Validate		7%
17	Service Fusion		7%
18	Zuper		7%
19	Ifs		6%
20	mHelpDesk		6%
21	Connecteam		6%
22	Praxedo		6%
23	Procore		6%
24	Fieldwire		5%
25	Fieldpoint		5%
26	Briostack		5%
27	ServiceNow		4%
28	Simpro		4%
29	FieldEquip		4%
30	ServiceM8		4%
31	PestBase		4%
32	FieldVibe		4%
33	SAP		4%
34	ServiceTrade		4%
35	Fieldwork HQ		4%
36	Zoho		3%
37	FieldServicely		3%
38	Plannit		3%
39	Smart Service		3%
40	FieldPathPro		3%
41	FieldAware		3%
42	Synchroteam		3%
43	Arborgold		3%
44	Skedulo		3%
45	Autodesk		3%
46	Commusoft		2%
47	FIELDBOSS		2%
48	Sortly		2%
49	Buildertrend		2%
50	FieldConnect		2%
51	Kickserv		2%
52	GoFormz		2%
53	FieldPulseCustomizable platform balancing scheduling, dispatching, and mobile job workflows.	Customizable platform balancing scheduling, dispatching, and mobile job workflows.	2%
54	Tradify		2%
55	FastField		2%
56	MyQuoteIQ		2%
57	Workyard		2%
58	Trimble		2%
59	Dreamz CMMS		2%
60	Raken		2%
61	Alphabet		2%
62	Fullbay		2%
63	Field Squared		2%
64	UpKeep		2%
65	Cleri		1%
66	Dispatch		1%
67	RazorSync		1%
68	Knowify		1%
69	Setmore		1%
70	FieldPromax		1%
71	OpenAI		1%
72	Arcos, Inc.		1%
73	Tofu		1%
74	Koalendar		1%
75	ServusOne		1%
76	InvoiceFly		1%
77	OverIT		1%
78	ProntoForms		1%
79	Alpha Software		1%
80	Forms On Fire		1%
81	FieldCamp		1%
82	SAWIN		1%
83	Xero		1%
84	Omega LockSync		1%
85	Pocomos		1%
86	Fieldcode		1%
87	OctopusPro		1%
88	WerxApp		1%
89	Field Complete		<1%
90	crewOS		<1%
91	FieldAx		<1%
92	QuillBot		<1%
93	FreshBooks		<1%
94	Makula		<1%
95	FieldBin		<1%
96	Lindy.ai		<1%
97	ClockShark		<1%
98	Service Autopilot		<1%
99	Thryv		<1%
100	Ply		<1%

and 75 more brands in this ranking

Who wins on each AI

ChatGPT and Google AI Overviews show notable disagreement on the ranking and relevance of specialized niche software like MyQuoteIQ and service management platforms like BuildOps.

ChatGPT SearchGoogle AI Mode

Mention rate on each AI platform, by brand
Brand	ChatGPT Search	Google AI Mode
ServiceTitan	55%	46%
Housecall Pro	42%	33%
Jobber	31%	26%
Salesforce Field Service	25%	24%
QuickBooks	17%	15%

The two models disagree most about BuildOps (ChatGPT #21, Google #12) and Microsoft Dynamics 365 Field Service (ChatGPT #12, Google #21).

Sources AI cited

buildops.com is the page AI reaches for most here, cited in 27% of analyzed answers.

Best field service management software, according to AI

Best field service management software, according to AI

What shifted

Communities where this category lives

Field Service Management Software has unclaimed recommendation contexts.

The top three brands captured 23.7% of direct mentions in Field Service Management Software.

Jobber, FieldEdge entered the Field Service Management Software top ten.

The top three brands captured 24.1% of direct mentions in Field Service Management Software.

How AI answersHow AI answers questions in Field Service Management Software

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Frequently asked questions

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