Data as of Aug 25, 2026 · Based on 966 AI responses · See how Parse measures this
Healthcare Patient Engagement & Admin Software
Parse
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symplr has emerged as the leading brand cited by AI assistants for hospital administration software. This reflects a broader trend where recommendations have diversified from patient-facing apps like to specialized B2B tools for provider credentialing and virtual check-ins.
| # | Brand | What AI says | Mention rate |
|---|---|---|---|
| 1 | Top enterprise solution for large hospital provider credentialing and privileging. | 30% | |
| 2 | A rising all-in-one platform for credentialing, compliance, and training. | 27% | |
| 3 | Often recommended for its comprehensive CredentialStream credentialing and privileging software. | 25% | |
| 4 | A leading choice for managing virtual waiting rooms and patient flow. | 20% | |
| 5 | 19% | ||
| 6 | Frequently cited for contactless check-in and virtual waiting room functionality. | 19% | |
| 7 | 18% | ||
| 8 | 17% | ||
| 9 | 15% | ||
| 10 | 13% | ||
| 11 | 11% | ||
| 12 | 9% | ||
| 13 | Cited for HIPAA-compliant virtual waiting rooms and patient communication. | 9% | |
| 14 | 9% | ||
| 15 | 9% | ||
| 16 | 8% | ||
| 17 | 7% | ||
| 18 | 6% | ||
| 19 | 5% | ||
| 20 | 5% | ||
| 21 | 4% | ||
| 22 | 4% | ||
| 23 | 4% | ||
| 24 | 4% | ||
| 25 | 4% |
Who wins on each AI
The same market, seen by two models.
Sources AI cited
medtrainer.com is the page AI reaches for most here, cited in 25% of analyzed answers.
Risen to become the top-cited brand since November 2025.
Emerged as a top contender, frequently ranked #1 or #2 since late 2025.
Dropped from #1 to #3 overall as AI answers broadened beyond appointment booking.
| Brand | ChatGPT Search | Google AI Mode | Comparison |
|---|---|---|---|
| 29% | 21% | ||
| 16% | 24% | ||
| 26% | 15% | ||
| 25% | 15% | ||
| 19% | 19% |
The two models disagree most about Clearwave (ChatGPT #6, Google #18) and Modio Health (ChatGPT #9, Google #20).
symplr has emerged as the leading brand cited by AI assistants for hospital administration software. This reflects a broader trend where recommendations have diversified from patient-facing apps like Zocdoc to specialized B2B tools for provider credentialing and virtual check-ins.
Across 966 AI responses, symplr is mentioned most, named in 30% of them, followed by MedTrainer (27%) and Healthstream (25%).
Parse measures each brand's mention rate — the share of answers naming it — across 966 AI responses to this market's buyer questions. Answers are collected daily and the ranking is published weekly.
Brands enter the ranking when AI answers mention them. Parse collects answers daily and publishes the re-measured set weekly, so new brands appear as AI starts recommending them.
AI responses consistently provide categorized lists of questions covering overall Health, screenings, and lifestyle. Instead of software, they cite healthcare organizations like
Aurora Health Care and information portals as sources for their advice.
Brands mentioned
What are the best questions to ask my doctor during a routine checkup?
AI responses consistently provide categorized lists of questions covering overall Health, screenings, and lifestyle. Instead of software, they cite healthcare organizations like
Aurora Health Care and information portals as sources for their advice.
Zocdoc has been the overwhelmingly dominant recommendation for booking appointments online since October 2025 across all platforms. Telehealth providers such as
and are consistently named as secondary options, especially for virtual or on-demand visits.
Brands mentioned
Where can I book a doctor's appointment online?
Zocdoc has been the overwhelmingly dominant recommendation for booking appointments online since October 2025 across all platforms. Telehealth providers such as
Doctor On Demand and
MDLIVE are consistently named as secondary options, especially for virtual or on-demand visits.
The market map
Recommended by need