Data as of Aug 25, 2026 · Based on 1,723 AI responses · Shares cover the last 30 days · See how Parse measures this
Online Reputation Management Services
Parse
https://parse.gl
Birdeye leads, named in 50% of answers, ahead of at 39% and at 36%.
| # | Brand | What AI says | Mention rate |
|---|---|---|---|
| 1 | Top choice for multi-location review tracking and AI automation. | 50% | |
| 2 | Favored for SMS-driven review generation and local business messaging. | 39% | |
| 3 | Enterprise-grade platform for multi-unit operations and customer experience analytics. | 36% | |
| 4 | Centralized analytics platform for aggregating and analyzing customer feedback. | 27% | |
| 5 | Recommended for full-service search suppression and personal brand repair. | 21% | |
| 6 | 18% | ||
| 7 | DIY software and managed services for personal search result cleanup. | 18% | |
| 8 | Social listening tool frequently cited for tracking Reddit and forum mentions. | 16% | |
| 9 | 15% | ||
| 10 | Cost-effective tool combining local SEO tracking with review monitoring. | 14% | |
| 11 | 13% | ||
| 12 | Established agency specializing in long-term personal privacy and content removal. | 11% | |
| 13 | 10% | ||
| 14 | 10% | ||
| 15 | 9% | ||
| 16 | 9% | ||
| 17 | 9% | ||
| 18 | 8% | ||
| 19 | 8% | ||
| 20 | 7% | ||
| 21 | 7% | ||
| 22 | Full-service agency cited for crisis management and content creation. | 7% | |
| 23 | 6% | ||
| 24 | 5% | ||
| 25 | 5% |
Who wins on each AI
The same market, seen by two models.
Sources AI cited
reddit.com is the page AI reaches for most here, cited in 20% of analyzed answers.
“AI-powered review tracking” → “All-in-one enterprise and multi-location automation”
Frequently recommended in April for burying negative threads via SEO.
Consistently cited in April for tracking mentions on Reddit and Quora.
| Brand | ChatGPT Search | Google AI Mode | Comparison |
|---|---|---|---|
| 36% | 44% | ||
| 36% | 39% | ||
| 28% | 24% | ||
| 17% | 27% | ||
| 21% | 20% |
The two models disagree most about SOCi (ChatGPT #9, Google #24) and NiceJob (ChatGPT #6, Google #20).
Across 1,723 AI responses, Birdeye is mentioned most, named in 50% of them, followed by Podium (39%) and Reputation (36%).
Parse measures each brand's mention rate — the share of answers naming it — across 1,723 AI responses to this market's buyer questions over the last 30 days. Answers are collected daily and the ranking is re-measured on the same 30-day window.
Brands enter the ranking when AI answers mention them. Parse collects answers daily and publishes the re-measured set weekly, so new brands appear as AI starts recommending them.
AI models distinguish between social listening software and specialized ORM agencies for managing forum-based Reputation. Responses from April emphasize that automated tools track mentions, while agencies handle the complex task of suppressing or engaging with permanent Reddit threads.
Brands mentioned
what services help me manage my reputation on reddit / quora?
AI models distinguish between social listening software and specialized ORM agencies for managing forum-based Reputation. Responses from April emphasize that automated tools track mentions, while agencies handle the complex task of suppressing or engaging with permanent Reddit threads.
ChatGPT occasionally misinterprets the acronym ORM as Object-Relational Mapping before correcting to Online Reputation Management, while Google AI Overviews directly lists agencies and software. Recommendations in April split between enterprise platforms for large brands and specialized repair firms for individuals.
Brands mentioned
which ORM service providers should I consider?
ChatGPT occasionally misinterprets the acronym ORM as Object-Relational Mapping before correcting to Online Reputation Management, while Google AI Overviews directly lists agencies and software. Recommendations in April split between enterprise platforms for large brands and specialized repair firms for individuals.