I need to switch my medical practice management software to one that includes telehealth features.

Switching practice management (PM) and electronic health record (EHR) systems is a major operational shift, but integrating native telehealth makes the workflow seamless for both your staff and your patients.

When evaluating platforms that combine robust practice management (scheduling, billing, revenue cycle management) with smooth, built-in telehealth, several top-tier options stand out depending on your practice size and specialty:

• DrChrono : Excellent for independent practices. Its telehealth feature launches directly from the patient chart on desktop or mobile without requiring external downloads, and it handles intake, digital consent, and payments via its patient portal.
• eClinicalWorks : A comprehensive, enterprise-grade cloud solution offering complete practice management alongside native telehealth, patient self-scheduling, and secure messaging.
• NextGen Healthcare : Well-suited for ambulatory practices, combining robust revenue cycle management, advanced mobile capabilities, and integrated telemedicine workflows.
• SimplePractice : A streamlined, user-friendly choice if your practice focuses on behavioral health, counseling, or smaller specialized outpatient care.
• RXNT : A modular, cloud-based suite that offers affordable practice management, e-prescribing, and integrated telehealth well-suited for smaller practices looking for quick deployment.

To help narrow down the best fit, could you tell me:

• What is your medical specialty and practice size (number of providers)?
• Do you need the software to include full EHR/clinical charting , or strictly practice management and billing with telehealth?
• Are you looking for a cloud-based mobile-friendly solution?

Absolutely. If you’re replacing your medical practice management/EHR system and telehealth is a requirement, I’d shortlist the vendors rather than choosing a standalone telehealth add-on.

Strong options to evaluate

• athenahealth (athenaOne) — Best if you want a mature, integrated system with strong billing/revenue-cycle capabilities. Its telehealth is embedded in athenaOne, covering scheduling through billing without requiring a separate platform.
• Tebra — Particularly worth considering for an independent or smaller practice. It combines EHR, practice management, billing, patient engagement and telehealth.
• AdvancedMD — A good candidate for multi-provider practices that put a lot of emphasis on billing, reporting and revenue-cycle management. Telehealth is available, although its implementation/cost structure should be examined carefully.
• DrChrono — Particularly attractive if your clinicians like iPads/mobile workflows. It combines EHR, practice management, billing, patient portal and telehealth.
• Elation Health — Worth adding to the evaluation if you're primarily a primary-care practice and want a clinically focused system.
• SimplePractice — Excellent for some behavioral-health/allied-health practices, but I'd be more cautious about it for a conventional medical practice with complex medical billing.

What I'd compare before switching

Don't evaluate telehealth in isolation. I'd score each system on:

1. Telehealth: patient experience, browser/mobile access, waiting room, group visits, screen sharing, messaging, recording policy, and whether it's truly built in.
2. Billing: automatic charge capture from telehealth visits, claim creation, eligibility checks, denial management and payer support.
3. Scheduling: online booking, reminders, recurring appointments and telehealth/in-office appointment types.
4. EHR: specialty-specific templates, e-prescribing, labs, referrals and clinical documentation.
5. Patient portal: forms, messaging, payments, appointment requests and access to visit information.
6. Migration: how they'll move your existing demographics, clinical records, appointments and billing history.
7. Integrations: labs, imaging, clearinghouse, accounting, faxing, phone system and other tools you already use.
8. Total cost: licenses plus implementation, data migration, telehealth fees, clearinghouse fees, e-prescribing, payment processing and RCM.

One particularly important question: Is telehealth included in the plan you're actually buying, or is it a separate module/add-on? Current comparisons show meaningful differences between vendors and plans.

If you tell me (1) your specialty, (2) number of providers, (3) approximate monthly patient volume, (4) whether you bill insurance/Medicare, and (5) what software you're using now, I can narrow this to 3 best choices and compare their telehealth, billing, migration, and likely cost.

Switching your practice management (PM) and Electronic Health Record (EHR) software is a major operational move, but integrating native telehealth makes the workflow seamless for both your staff and your patients.

Top-rated medical practice management platforms with robust, built-in telehealth capabilities vary based on your practice size and specialty:

• DrChrono — Excellent for independent practices [DrChrono]. Video visits launch directly out of the patient chart on desktop or mobile, and it handles integrated intake, consent, and digital payments cleanly through its patient portal [DrChrono].
• SimplePractice — Highly popular for smaller practices, behavioral health, and wellness providers. It offers an intuitive, all-in-one hub featuring secure built-in telehealth, paperless intake, robust scheduling, and streamlined e-billing.
• eClinicalWorks — A comprehensive cloud-based choice for larger or multi-specialty practices needing extensive healthcare automation, risk assessment, and patient self-scheduling alongside telehealth [eClinicalWorks].
• NextGen Healthcare — Strong ambulatory and specialty care focus [NextGen Healthcare], featuring integrated virtual visits [NextGen Healthcare], AI-driven workflows, and strong interoperability.
• RXNT — A solid cloud-based suite [RXNT] featuring medical scheduling, robust electronic prescribing, and integrated telemedicine designed to minimize administrative friction [RXNT].

To help narrow down the ideal platform for your workflow, tell me:

• What is your medical specialty or practice size (solo provider vs. multi-provider)?
• Do you need a system with robust billing/RCM (Revenue Cycle Management) included, or just scheduling and clinical notes?
• Are you looking for a mobile-first experience or desktop-heavy system?

Absolutely. If your goal is to replace your practice-management system with an integrated platform that handles scheduling, billing/EHR, and telehealth, I’d shortlist these first:

• tebra.com — Particularly worth considering for an independent practice. It combines practice management, EHR, billing, scheduling, patient engagement, and built-in telehealth. Its telehealth supports video visits, virtual waiting rooms, provider URLs, and group appointments.
• advancedmd.com — A strong option if you want a more comprehensive practice-management/RCM platform. Telehealth is integrated with scheduling, EHR, patient portal, reminders, and billing rather than being a separate application.
• drchrono.com — Worth looking at if mobile access and ease of conducting visits are important. Its platform combines EHR, practice management, billing, scheduling, and telehealth, with video visits available directly from the EHR.

My initial take

For a small-to-medium independent medical practice, I'd start demos with Tebra and AdvancedMD, then use DrChrono as the third comparison. The biggest differentiator isn't simply whether they have telehealth—it’s how well telehealth is integrated into your scheduling → check-in → visit documentation → coding/billing workflow.

Before switching, I'd specifically compare:

1. Telehealth: browser-based? patient app required? waiting room? screen sharing? multiple participants?
2. Billing: does a completed telehealth visit flow automatically into charge capture and claims?
3. Scheduling: can patients self-schedule telehealth appointments?
4. EHR: can you document while staying in the video visit?
5. Patient experience: automated reminders and easy-to-use visit links.
6. Data migration: what exactly will they migrate from your current system, and at what cost?
7. Contracts: implementation fees, per-provider fees, RCM percentage, telehealth charges, and cancellation terms.
8. Your specialty: specialty-specific templates, workflows, e-prescribing, labs, referrals, etc.

If you tell me (a) your specialty, (b) number of providers, (c) whether you need a full EHR or only practice management + telehealth, and (d) your approximate monthly software budget, I can narrow this to the 3 best fits and compare their current pricing/features side-by-side.

Switching practice management (PM) and electronic health record (EHR) software is a major undertaking, but moving to an all-in-one system with native telehealth significantly cuts down on administrative friction . Instead of juggling a separate video tool alongside your scheduler and billing, integrated platforms let you launch virtual visits from the patient chart, auto-populate encounter notes, and streamline telehealth billing.

Top options vary depending on your practice size and specialty:

• athenahealth (athenaOne) is a cloud-based platform best suited for mid-sized to large or multi-specialty practices, offering robust, AI-assisted revenue cycle management and embedded virtual visits.
• AdvancedMD provides a highly customizable, unified cloud platform combining scheduling, an intuitive EHR, robust reporting, and a seamless telemedicine module.
• DrChrono is a mobile-first, cloud-based platform ideal for independent practices that features native video visits launching directly from the patient chart and integrated billing.
• Tebra (combining Kareo and PatientPop) is designed specifically for independent and small-to-medium private practices, blending practice management, billing, and patient engagement/telehealth tools.
• SimplePractice is the leading choice for solo or small-group behavioral health and wellness practitioners, offering intuitive scheduling, notes, and built-in telehealth.

To help narrow down which platform fits your workflow best, could you let me know:

• What is the size of your practice (number of providers)?
• What is your medical specialty (e.g., primary care, mental health, physical therapy)?
• Do you require robust insurance billing and RCM built-in, or do you primarily handle self-pay?

Switching practice management software is a major workflow decision, so the best choice depends on your specialty, practice size, billing needs, and whether you need a full EHR replacement or only practice management + telehealth. Many current platforms combine scheduling, charting, billing, patient portals, and video visits in one system.

Here are some strong options to evaluate:

When comparing vendors, I’d prioritize:

• Telehealth workflow: Can patients join directly from the appointment reminder? Does the video visit automatically connect to the chart?
• Documentation: Can you complete notes, templates, orders, and coding without switching systems?
• Billing: Does it support your payers, claims workflow, eligibility checks, and charge capture?
• Data migration: Ask exactly what patient records, notes, attachments, appointments, and billing history they will import.
• Compliance/security: Confirm HIPAA-related safeguards, audit logs, encryption, and business associate agreement availability.
• Patient experience: Portal, online scheduling, reminders, forms, payments, and ease of joining video visits.

A practical shortlist depends heavily on your practice. Could you tell me:

1. What specialty are you in (primary care, psychiatry, therapy, dermatology, etc.)?
2. How many providers and locations do you have?
3. What software are you switching from?
4. Do you need a full EHR replacement, or just practice management + telehealth?
5. Are you mainly seeing insurance patients, cash-pay patients, or both?

With those details, I can narrow this to 3–5 better matches.

Absolutely. If you’re replacing your current medical practice management system, I’d focus on platforms where telehealth is actually integrated into scheduling, charting, billing, and patient communication—not just a separate video-conferencing add-on.

Strong options to evaluate

AdvancedMD is particularly worth a look if you want an all-in-one system. Its telehealth is unified with scheduling, EHR, patient engagement, and billing; patients can join through a browser without downloading software.

athenaOne has embedded telehealth that runs from scheduling through billing, with no separate telehealth platform for your staff or patients to manage.

DrChrono is another strong candidate, especially for smaller practices. Its platform combines practice management, scheduling, EHR, billing, patient engagement, and telehealth, and its telehealth visits can be joined through links sent by email/text or through the patient portal.

What I'd compare before switching

Don't choose based on the telehealth video quality alone. I'd score each vendor on:

1. Telehealth workflow — scheduling → consent/intake → video → documentation → coding → claim.
2. Insurance billing — eligibility, claim submission, denial management, ERA/EFT, patient balances.
3. Your specialty — templates, workflows, orders, e-prescribing, and specialty-specific requirements.
4. Patient experience — online scheduling, reminders, digital check-in, portal, and whether patients need an app.
5. Data migration — what they will import from your current system and whether they charge for it.
6. Integrations — labs, pharmacies, clearinghouses, accounting, referral systems, etc.
7. Contract terms — implementation fees, per-provider/per-visit charges, minimum terms, and cancellation/data-export fees.
8. HIPAA/security — BAA, access controls, audit logs, encryption, and vendor security documentation.
9. Reporting — financial, clinical, productivity, and telehealth-specific reporting.
10. Implementation/support — training, go-live assistance, and response times.

One important point: get a live demo using your actual workflow. Ask the salesperson to demonstrate a patient booking a telehealth visit, completing intake, checking in, having the visit, documenting it, and then submitting the claim. That will reveal much more than a generic product demo.

If you tell me (1) your specialty, (2) number of providers, (3) whether you need a full EHR or only practice-management/billing software, (4) approximate monthly budget, and (5) what software you're using now, I can narrow this to the 3 best choices and compare their pricing, features, migration considerations, and telehealth capabilities.

Switching to an all-in-one practice management (PM) and electronic health record (EHR) system with native telehealth helps eliminate the friction of juggling separate video tools, patient portals, and billing software.

Top-rated platforms offering fully integrated, HIPAA-compliant telehealth features depend heavily on your practice size and specialty:

• Tebra (formerly Kareo + PatientPop) — Best for small-to-midsize independent practices wanting an intuitive, all-in-one suite covering PM, EHR, built-in video visits, automated appointment reminders, and reputation/patient engagement management.
• athenahealth (athenaOne) — Best for scaling and robust revenue cycle management (RCM) . It features powerful, automated cloud workflows and integrated telehealth linked directly to a continuous payer-rules engine.
• DrChrono — Best for mobile-first or tablet-based practices . Video visits launch natively right from the patient chart on desktop or mobile apps, and intake/payments run through their patient portal.
• SimplePractice — Best for solo practitioners or behavioral/mental health specialists . It seamlessly combines drag-and-drop scheduling, paperless intakes, telehealth video calls, and automated billing.
• eClinicalWorks — Best for larger or multi-specialty ambulatory groups needing deep data analytics, population health tools, and advanced AI-assisted documentation connected to telehealth sessions.

To help narrow down the best fit, could you share:

• The size of your practice (solo provider vs. multi-provider group)?
• Your medical specialty?
• Whether you require integrated medical billing (RCM) or just scheduling and notes?

Switching your medical practice management (PM) and electronic health record (EHR) system to an all-in-one platform with integrated telehealth can drastically cut down on administrative friction. Instead of managing separate links or standalone apps (like basic Zoom or Doxy.me) alongside your billing and notes, native integration keeps everything in a single data layer.

Top-rated medical practice management software options with robust, built-in telehealth capabilities vary based on your practice size and specialty:

• athenahealth (athenaOne) — Best for ambulatory and mid-to-large independent practices. It features cloud-based efficiency, robust AI-forward revenue cycle management, and tightly integrated virtual visit tools.
• AdvancedMD — Best for independent practices (roughly 3 to 15 providers) looking for heavy customization, configurable workflows, and a unified suite combining scheduling, billing, EHR, and native telehealth.
• Tebra — Best for small-to-medium independent practices wanting an intuitive all-in-one experience. It merges core PM and billing functions with integrated patient communication, reputation management, and telehealth touchpoints.
• SimplePractice — Best for solo practitioners and behavioral/mental health or wellness specialists. It combines seamless telehealth, custom notes, and streamlined insurance or self-pay billing into an exceptionally clean interface.
• DrChrono — Best for mobile-first or on-the-go providers who prefer tablet/iPad accessibility alongside integrated video visits and medical billing.

To help narrow down the ideal platform for your workflow, could you share:

• Your medical specialty (e.g., primary care, behavioral health, physical therapy, dermatology)?
• The number of providers in your practice?
• Whether you primarily handle insurance billing or a mix of cash-pay/private insurance?

Switching practice management software to add telehealth is a major workflow change, so it helps to evaluate the replacement system as a whole rather than just adding a video visit feature. Modern practice management platforms often combine scheduling, patient communication, billing workflows, records/EHR connections, and telehealth tools.

A few strong categories to consider:

When comparing vendors, I’d prioritize:

• Integrated telehealth: Patients should be able to schedule, receive reminders, join the visit, and have documentation flow back into the chart without juggling separate tools.
• HIPAA/security features: Confirm the vendor supports appropriate healthcare privacy requirements and has a signed Business Associate Agreement (BAA).
• EHR compatibility: Decide whether you need a full EHR replacement or only practice management + telehealth.
• Billing support: Check claims workflows, payment collection, insurance eligibility, and reporting.
• Data migration: Ask exactly what can be imported (patients, appointments, notes, documents, billing history) and what the migration fee is.
• Patient experience: Test the patient portal and telehealth join process yourself.

Before choosing, I’d narrow the field with a few details:

1. What type of practice is it (primary care, psychiatry, therapy, dermatology, etc.)?
2. How many providers and locations do you have?
3. Are you replacing only the practice management system, or also your EHR/medical records system?
4. Do you need insurance billing/claims built in?
5. What software are you currently using?