We use a major helpdesk software. Who offers a chatbot that can resolve tickets by reading our knowledge base within that helpdesk?

Focus brand|

Johns Hopkins Medicine

Total mentions

354

Unique brands

Avg brands/response

9.6

Top domain

kustomer.com

Top brand

Zendesk

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Prompt visibility

Prompt visibility score combining mention rate and average position - 0-100 scale.

Top brand - Visibility score

Zendesk62.6%

Intercom37.8%

Wonderchat27.5%

Responses

Counts only on free plans

Total responses

Total mentions

354

Total citations

941

Related prompts

Other prompts with similar intent

We use a helpdesk software. Who offers a knowledge base builder that suggests articles inside the ticket view?We use a knowledge base. Who offers a chatbot that answers questions based on the articles?We use a knowledge base. Who offers a chatbot that suggests articles based on user queries?We use a specific customer service platform. Who offers an AI agent that can draft replies inside the ticket view?We use a ticketing system. Who offers an AI triage bot that routes tickets to the right department?What's the best no-code AI agent that can be integrated directly into our helpdesk software without needing a developer?

Response details

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Citation breakdowns

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Total mentions

354

Unique brands

Avg brands/response

9.6

Top domain

kustomer.com

Top brand

Zendesk

Unlock full data

Full brand & citation dataResponse trends over timeTrack your brand's ranking

Prompt visibility

Prompt visibility score combining mention rate and average position - 0-100 scale.

Top brand - Visibility score

Zendesk62.6%

Intercom37.8%

Wonderchat27.5%

Responses

Counts only on free plans

Total responses

Total mentions

354

Total citations

941

Related prompts

Other prompts with similar intent

Top brand - Mention rate

Zendesk88.9%

Intercom88.9%

Freshdesk66.7%

Wonderchat55.6%

Try Risotto22.2%

Top brand - Avg. position

Zendesk2.5

Freshdesk3.6

Intercom3.9

Try Risotto4.0

Wonderchat4.8

Top cited URLs

kustomer.com

2.3%

tryrisotto.com

1.9%

znicrm.com

1.9%

webzeto.com

1.6%

workhub.ai

1.6%