What is the best knowledge base software?

Snapshot as of Mar 12, 2026. Sign up free to see the latest daily data.

Total mentions

371

Unique brands

Avg brands/response

10.3

Top domain

knowledgeowl.com

Top brand

Document360

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Prompt visibility

Prompt visibility score combining mention rate and average position - 0-100 scale.

Top brand - Visibility score

Document36093.8%

Notion37.5%

Zendesk Guide33.2%

Responses

Counts only on free plans

Total responses

Total mentions

371

Total citations

581

Related prompts

Other prompts with similar intent

What is the best platform for hosting a public-facing knowledge base for a software product?What's the best knowledge base software for creating IT troubleshooting guides for end-users?My goal is to build a self-service help center. What's the best knowledge base software with an AI-powered search?As an IT support specialist, what's the best knowledge base software for creating internal troubleshooting guides?As an Operations Manager, I need to document our standard operating procedures (SOPs). What is the best software for creating and managing an internal knowledge base?What is the best tool for creating and managing a company-wide internal wiki or knowledge base with powerful search?

Response details

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Citation breakdowns

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Total mentions

371

Unique brands

Avg brands/response

10.3

Top domain

knowledgeowl.com

Top brand

Document360

Unlock full data

Full brand & citation dataResponse trends over timeTrack your brand's ranking

Prompt visibility

Prompt visibility score combining mention rate and average position - 0-100 scale.

Top brand - Visibility score

Document36093.8%

Notion37.5%

Zendesk Guide33.2%

Responses

Counts only on free plans

Total responses

Total mentions

371

Total citations

581

Related prompts

Other prompts with similar intent

Top brand - Mention rate

Document360100.0%

Notion100.0%

Zendesk Guide100.0%

Confluence100.0%

Helpjuice100.0%

Top brand - Avg. position

Document3601.1

Notion3.0

Zendesk Guide3.6

Confluence4.0

Helpjuice5.4

Top cited URLs

knowledgeowl.com

4.8%

bolddesk.com

2.8%

usepylon.com

2.8%

desktrack.timentask.com

2.8%

nuclino.com

2.6%