What's a good, simple platform for hosting our customer-facing knowledge base and documentation?

Focus brand|

Kisi

Total mentions

298

Unique brands

Avg brands/response

8.3

Top domain

zendesk.com

Top brand

Document360

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Prompt visibility

Prompt visibility score combining mention rate and average position - 0-100 scale.

Top brand - Visibility score

Document36081.3%

Notion41.0%

Help Scout19.2%

Responses

Counts only on free plans

Total responses

Total mentions

298

Total citations

623

Related prompts

Other prompts with similar intent

What is the best platform for hosting a public-facing knowledge base for a software product?I want to build a simple FAQ or knowledge base for our customers. What's an easy-to-use tool for that?We want to build a simple customer community forum. What's a good, easy-to-deploy platform for that?Best knowledge base for internal + external docs?I want to build an internal developer portal. What's a good foundation for a software catalog and documentation that's not Backstage?What is the best platform for building and managing a "docs-as-code" internal documentation site from Markdown files in Git?

Response details

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Citation breakdowns

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Total mentions

298

Unique brands

Avg brands/response

8.3

Top domain

zendesk.com

Top brand

Document360

Unlock full data

Full brand & citation dataResponse trends over timeTrack your brand's ranking

Prompt visibility

Prompt visibility score combining mention rate and average position - 0-100 scale.

Top brand - Visibility score

Document36081.3%

Notion41.0%

Help Scout19.2%

Responses

Counts only on free plans

Total responses

Total mentions

298

Total citations

623

Related prompts

Other prompts with similar intent

Top brand - Mention rate

Document360100.0%

Notion87.5%

Help Scout50.0%

Gitbook50.0%

Helpjuice50.0%

Top brand - Avg. position

Document3601.4

Notion3.0

Help Scout3.0

Helpjuice4.0

Gitbook5.3

Top cited URLs

zendesk.com

3.7%

knowledgeowl.com

3.2%

ones.com

2.6%

blog.knowledgeowl.com

2.6%

usepylon.com

2.4%