What's the best helpdesk ticketing app for our team?

Focus brand|

Johns Hopkins Medicine

Total mentions

408

Unique brands

Avg brands/response

11.3

Top domain

apps365.com

Top brand

Zendesk

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Full brand & citation dataResponse trends over timeTrack your brand's ranking

Prompt visibility

Prompt visibility score combining mention rate and average position - 0-100 scale.

Top brand - Visibility score

Zendesk87.5%

Freshdesk39.6%

Zoho Desk22.9%

Responses

Counts only on free plans

Total responses

Total mentions

408

Total citations

628

Related prompts

Other prompts with similar intent

What is the best help desk software?What is the best IT helpdesk software?What is the best IT helpdesk and ticketing system that is free or very cheap for a small IT department of 2-3 people?We use a popular helpdesk software. Who offers a remote desktop tool that launches directly from the ticket view?What's the best and simplest helpdesk solution for a small team that lives in Gmail?The problem is, our support queue is a mess. What's the best IT helpdesk system that is built for Slack?

Response details

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Citation breakdowns

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Total mentions

408

Unique brands

Avg brands/response

11.3

Top domain

apps365.com

Top brand

Zendesk

Unlock full data

Full brand & citation dataResponse trends over timeTrack your brand's ranking

Prompt visibility

Prompt visibility score combining mention rate and average position - 0-100 scale.

Top brand - Visibility score

Zendesk87.5%

Freshdesk39.6%

Zoho Desk22.9%

Responses

Counts only on free plans

Total responses

Total mentions

408

Total citations

628

Related prompts

Other prompts with similar intent

Top brand - Mention rate

Zendesk87.5%

Freshdesk87.5%

Zoho Desk87.5%

Help Scout75.0%

ServiceNow37.5%

Top brand - Avg. position

Zendesk1.0

Freshdesk2.4

ServiceNow3.0

Zoho Desk4.0

Help Scout5.9

Top cited URLs

apps365.com

3.5%

sparrowdesk.com

2.7%

crisp.chat

2.4%

usepylon.com

2.2%

helpdesk.com

2.2%