Who provides genetic counseling services directly to consumers?

Yes. If by “directly to consumers” you mean a person can contact the service themselves—without first getting a referral from a doctor—the market includes several types of providers.

Current U.S. options

• Genome Medical — probably the clearest example. Consumers can schedule telehealth genetic counseling directly, without a provider referral. It offers board-certified genetic counselors by phone/video, can help determine whether testing is appropriate, can order medically appropriate testing, and can interpret results.
• Labcorp/Invitae — provides genetic counseling to patients who have undergone Invitae testing. Counseling is available in the U.S., U.S. territories, and Canada and is included with currently offered Invitae tests.
• Genome Medical through testing-company programs — for example, it provides consumer-facing counseling associated with programs from Invitae and Ambry Genetics.
• Independent tele-genetics practices — there are also genetic counselors and genetic-counseling practices that provide consultations directly to consumers, typically by telehealth. A peer-reviewed review of direct-to-consumer telegenetics found both commercial and noncommercial models.

One important distinction: direct-to-consumer genetic testing companies aren't necessarily direct-to-consumer genetic counseling providers. A company may sell you a DNA test but only provide automated reports, or may offer counseling only after a positive/clinically significant result. MedlinePlus also cautions that DTC genetic testing has relatively limited regulation and that consumers should evaluate the quality of the service.

If you're asking because you're looking for companies that offer genetic counseling as a standalone service (not bundled with a DNA test), I can give you a more comprehensive list, including pricing, whether a referral is required, insurance acceptance, and which ones serve Wisconsin.

Several telehealth companies and independent networks allow consumers to book appointments and access genetic counseling directly—without requiring a physician's referral . These services can help consumers navigate family health history, choose the right tests, or interpret raw data from direct-to-consumer ancestry or health kits.

Prominent direct-to-consumer and self-referral genetic counseling providers include:

• Genome Medical : Provides virtual, on-demand appointments with board-certified genetic counselors. They do not require a provider referral, can order appropriate clinical tests if needed, and help interpret existing genetic reports.
• Grey Genetics : Operates as an independent telehealth network that directly connects consumers with qualified genetic counselors. It is structured around self-pay and privacy-by-design, meaning sessions are booked online without insurance reporting, and counselors have no financial ties to specific testing laboratories.
• InformedDNA : Offers direct patient access to national telehealth genetic counseling across various subspecialties, assisting with hereditary risk assessment, test selection, and result interpretation.

If you're looking for guidance, tell me:

• Are you trying to interpret results from a test (like 23andMe or a clinical test)?
• Are you looking into a specific hereditary health condition or family history concern?

I can help you figure out which type of service or next step fits your situation.

Independent telehealth networks and private practices provide genetic counseling services directly to consumers without requiring a traditional doctor's referral.

While major direct-to-consumer (DTC) testing companies like 23andMe or Ancestry generally do not supply in-house genetic counselors for 1-on-1 personal result reviews, independent direct-access platforms bridge this gap.

Key Providers and Platforms

• Grey Genetics : Offers independent, self-pay tele-genetic counseling directly to consumers, including specialized packages to review consumer genetic testing results.
• Genome Medical : Operates a national telehealth network of board-certified genetic counselors that allows consumers to schedule direct consultations for health screening, oncology, and reproductive health.
• Independent Private Practices : Many board-certified counselors offer direct-pay, virtual appointments independently. You can find licensed professionals through the National Society of Genetic Counselors Directory.

If you're looking for help, tell me:

• Do you need help interpreting a specific consumer test (like 23andMe)?
• Are you looking into counseling for family planning, cancer risk, or general health?

I can help you find the right resource or next step.

Yes. There are several ways consumers can obtain genetic counseling directly, without necessarily going through a traditional genetics clinic.

Major direct-to-consumer options

• Genome Medical — Provides virtual genetic counseling by board-certified genetic counselors. Consumers can schedule appointments themselves, including self-pay visits; counseling is available by phone/video.
• Invitae / Labcorp — Provides post-test genetic counseling to people who have had an Invitae test. In the U.S., territories, and Canada, the counseling is included with the test at no additional charge.
• GeneScreen — Offers remote genetic counseling across all 50 states and internationally, including reproductive, pharmacogenomic, and rare-disease counseling.
• Independent genetic counselors/tele-genetics practices — Many genetic counselors now offer consultations virtually and can work directly with consumers, including people who already have results from a DTC genetic test. The CDC notes that independent genetic counseling companies have emerged specifically to serve people with DTC results.

An important distinction

A company selling a consumer genetic test isn't necessarily providing genetic counseling. Historically, most DTC testing companies did not offer in-house counseling; some instead referred customers to independent counselors.

If you're looking for this as a market landscape—i.e., all companies currently selling genetic counseling directly to consumers, their pricing, business model, and whether they require a genetic test—I can put together a current competitive list.

Yes. I found several organizations that provide genetic counseling directly to consumers/patients, rather than requiring the consumer to arrange counseling through a traditional genetics clinic.

The clearest consumer-facing option

Genome Medical appears to be the most straightforward option if someone wants to pay for genetic counseling independently, without first purchasing a particular company's genetic test. Its consumer service explicitly says “No Referral Needed” and allows counseling whether you're considering testing or already have results.

One important distinction: direct-to-consumer genetic testing and direct-to-consumer genetic counseling aren't the same thing. Many testing companies sell tests directly but don't offer independent counseling before testing. Genome Medical is unusual because the counseling itself can be purchased directly.

If you're researching this for a market/competitive landscape, I can also identify all major U.S. companies currently offering consumer-paid genetic counseling, including pricing, insurance acceptance, specialties (cancer, pharmacogenomics, rare disease, reproductive), and whether they require a genetic test.

Direct-to-consumer (DTC) genetic testing (like ancestry or general wellness profiles from companies such as 23andMe or AncestryDNA) typically does not include live genetic counseling as an automatic part of the package. Traditional genetic counseling has historically required a physician's referral.

However, a growing sector of telegenetic and direct-access counseling services allows consumers to bypass traditional hospital gatekeepers and book appointments directly with board-certified, licensed genetic counselors.

Key direct-access and telehealth providers offering genetic counseling services directly to consumers include:

• Genome Medical : A major telehealth-enabled genetic services provider that allows individuals to schedule virtual consultations directly across all 50 states for hereditary cancer risk, cardiovascular genetics, general health, or to interpret prior DTC test results.
• InformedDNA : Operates a large nationwide network of independent, board-certified genetic specialists providing direct telehealth appointments for patients with questions about family history, genetic risks, or third-party DNA test results.
• Clover Genetics : Offers urgent and scheduled direct-to-consumer telehealth genetic counseling appointments alongside test coordination.
• Grey Genetics : An independent virtual practice specifically created to help consumers navigate, order, and understand personal genetics or interpret raw data/reports from at-home direct-to-consumer DNA tests.
• Third-Party Interpretation Services (such as My Gene Counsel ): Digital platforms that bridge raw consumer genetic data with ongoing counseling and updated clinical reports.

Are you looking for a genetic counselor to help interpret results from an at-home DNA test (like 23andMe) , or are you trying to evaluate a specific family health risk?

Yes. In the U.S., there are several ways consumers can access genetic counseling without first going through their own physician. The market is somewhat fragmented, and it helps to distinguish independent counseling from companies that bundle counseling with genetic testing.

Major direct-to-consumer / consumer-accessible providers

Genome Medical and InformedDNA are probably the clearest examples if what you mean is "I want to pay for genetic counseling itself, without necessarily buying a genetic test from the same company." A 2018 review of direct-to-consumer telegenetics identified both as commercial providers of consumer-accessible genetic counseling. pmc.ncbi.nlm.nih.gov InformedDNA continues to advertise access to its board-certified genetic counselors directly to individuals.

There is also a newer wave of DTC testing companies that attach counseling to a test. For example, Labcorp launched its Marker Genetic Health Panel in July 2026; it analyzes 163 genes and explicitly includes access to licensed genetic counselors for consumers. www.labcorp.com Quest's consumer-initiated Genetic Insights offering has likewise been described as including professional genetic counseling.

One important distinction

"Direct-to-consumer genetic testing" doesn't necessarily mean full genetic counseling. The FDA notes that DTC genetic tests can be purchased without a healthcare provider, but recommends discussing medically relevant results with a genetic counselor, medical geneticist, or other qualified healthcare professional. www.fda.gov The CDC also notes that counseling can be obtained by phone or video, not just in person.

If you're asking because you're evaluating this as a business/market opportunity, I can also map the U.S. market into (1) pure-play consumer genetic counseling companies, (2) DTC genetic-testing companies with counseling, (3) telehealth genetic counseling platforms, and (4) health-plan/employer-oriented providers, including their pricing, business model, and approximate market positioning.

While traditional genetic counseling typically requires a physician's referral and takes place within a hospital or clinical genetics department, several telehealth-focused and direct-to-consumer platforms now allow individuals to access genetic counseling services directly—without requiring a doctor's referral.

Prominent providers that offer direct-access or consumer-initiated genetic counseling include:

• Genome Medical - Offers virtual, telehealth-based genetic counseling appointments with board-certified genetic counselors directly to individuals. Consumers can schedule sessions without a provider referral to discuss personal/family history or to interpret existing DNA and genetic test results.
• InformedDNA - Provides nationwide telegenetic counseling services directly to patients. They employ independent, board-certified genetic counselors across various medical subspecialties (such as oncology, cardiology, and reproductive health) with no direct lab conflicts.
• Clover Genetics - Operates a telehealth genetic counseling and personalized care platform that connects individuals and families with genetic experts to coordinate care and evaluate hereditary risks.
• Direct-to-Consumer (DTC) Testing Partnerships - Major consumer testing companies like 23andMe have historically experimented with or partnered with external telemedicine networks to offer optional post-test genetic counseling consultations for customers seeking clarity on raw data or health predisposition reports.

(Note: While companies like Invitae or GeneDx offer extensive clinical testing and patient support , they generally operate on a provider-mediated or ordered clinical model rather than pure direct-to-consumer access.)

If you are looking to book a session, would you like information on insurance coverage vs. self-pay options , or are you trying to interpret results from a specific at-home DNA test?

Direct-to-consumer (DTC) genetic testing companies (like 23andMe) provide raw data or risk reports directly to individuals, but true direct-to-consumer genetic counseling —where a consumer can directly book a session with a board-certified genetic expert without needing a traditional doctor's referral—is typically handled by dedicated telehealth-enabled genetics companies.

Key organizations that offer direct-access, patient-initiated genetic counseling and telehealth services include:

• Genome Medical : Operates a nationwide telehealth network where individuals can schedule direct appointments with board-certified genetic counselors without a physician referral. They provide pre-test counseling, order appropriate clinical tests, and interpret existing results.
• InformedDNA : Provides direct-to-patient telehealth genetic counseling services with board-certified genetics experts to help interpret family history, guide testing decisions, or make sense of complex test results.
• Clover Genetics : Offers telehealth-based genetic counseling and care coordination directly to individuals, families, and communities.
• Third-Party Platforms (e.g., My Gene Counsel) : Digital health platforms founded by genetic counselors that help consumers translate, track, and review at-home or direct-to-consumer genomic results with clinical guidance.
• Testing-Company Partnerships : Some traditional medical-grade or consumer genetics companies (such as 23andMe or Myriad Genetics) occasionally partner with independent telehealth networks or employ in-house customer service genetic educators/counselors to help consumers navigate specific test findings.

Are you looking for a genetic counselor to interpret a specific at-home test (like 23andMe or ancestry data), or do you need help assessing a hereditary health/family risk ? Let me know so I can point you toward the most relevant service.

Yes. If by “directly to consumers” you mean you can book genetic counseling yourself—without first getting a referral—there are several U.S. options.

Notable direct-access services

There is an important distinction between direct-to-consumer genetic testing and direct-access genetic counseling. Most DTC testing companies historically have not provided comprehensive genetic counseling themselves; independent telehealth genetic-counseling services have emerged partly to fill that gap.

Genome Medical is probably the clearest fit if what you want is: “I want to talk to a board-certified genetic counselor without having to convince my doctor to refer me.” Their current site says appointments are generally available within a week and that no referral is needed.

If you tell me what kind of genetic counseling you need (e.g., cancer/BRCA, EDS/connective tissue, pregnancy/carrier screening, rare disease, pharmacogenomics, or interpreting an existing 23andMe result), I can narrow this down to the best consumer-access options and their current pricing.