How does Parse measure this comparison?

Parse reads answers from AI assistants and records every claim that compares the two brands, then groups those claims by the need they speak to. This page is based on 8 claims collected between Jan 17, 2026 and Aug 12, 2026. It is a reading of what AI says, not a review by Parse.

Brands
Totango
vs Vitally

Totangovs Vitally

Totango vs Vitally, according to AI

Which one AI picks, and when.

Data as of Aug 12, 2026 · Based on 8 AI claims comparing the two · See how Parse measures this

Head to head

The two are furthest apart on authority, where Vitally leads by 5 points.

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What AI Says About Totango vs Vitally | Parse

Brands
Totango
vs Vitally

Totangovs Vitally

Totango vs Vitally, according to AI

Which one AI picks, and when.

Data as of Aug 12, 2026 · Based on 8 AI claims comparing the two · See how Parse measures this

Head to head

The two are furthest apart on authority, where Vitally leads by 5 points.

Totango and Vitally compared on the Parse Score and its three pillars
Measure	Totango	Vitally
Parse Score	79

Totango and Vitally compared on the Parse Score and its three pillars
Measure	Totango	Vitally
Parse Score	79

Strength	67	66

Reach	68	65

Authority (widest gap)	57	62

What AI says about Totango

Customer Success & Churn Prediction Platforms · #5

What AI says about Vitally

Customer Success & Churn Prediction Platforms · #3

Compare your brand against Totango or Vitally. Free check, no account.

What buyers actually ask

What products help customer success teams identify churn risk from tickets, calls, and product usage?
We want to be proactive with our customers. What's the best customer success platform for a high-touch enterprise model?
We need to be more proactive. What's a good customer success platform for tracking customer health scores?

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Questions

How does Parse measure this comparison?: Parse reads answers from AI assistants and records every claim that compares the two brands, then groups those claims by the need they speak to. This page is based on 8 claims collected between Jan 17, 2026 and Aug 12, 2026. It is a reading of what AI says, not a review by Parse.

Track this comparison

Weekly insights tell you how often AI recommends each brand, and which prompts and sources explain the result.

Track this comparison

What products help customer success teams identify churn risk from tickets, calls, and product usage?
We want to be proactive with our customers. What's the best customer success platform for a high-touch enterprise model?
We need to be more proactive. What's a good customer success platform for tracking customer health scores?

GainsightvsVitally
GainsightvsTotango
ChurnZerovsVitally
PlanhatvsVitally
ChurnZerovsTotango
PlanhatvsTotango

How does Parse measure this comparison?: Parse reads answers from AI assistants and records every claim that compares the two brands, then groups those claims by the need they speak to. This page is based on 8 claims collected between Jan 17, 2026 and Aug 12, 2026. It is a reading of what AI says, not a review by Parse.