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How AI describes Helpdesk 365

Data as of Aug 25, 2026 · Based on 3,181,687 AI responses across 10,525 prompts · See how Parse measures this

Helpdesk 365 logoHelpdesk 365apps365.com

Helpdesk 365 is a SharePoint ticketing system powered by Microsoft 365 that integrates with Teams, Outlook, and SharePoint to manage, track, and resolve support requests. It combines AI-driven automation with human care to streamline workflows for IT, HR, and finance departments, serving over 11,700 businesses across 167 countries.

Ownership
Part ofApps365 logoApps365
Helpdesk 365 logoHelpdesk 365

Parse Score

46.7

#67 of 109 in IT Helpdesk and IDP Platforms

Strength6
Reach33
Authority28

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Sources

apps365.com shapes more of what AI says about Helpdesk 365 than any other source, at 17% of its citations.

helpdesk365.com · helply.com · marketplace.microsoft.com · pcmag.com

AI questions where Helpdesk 365 appears

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The market map

IT Helpdesk and IDP Platforms →
10%20%50%Category leadersSpecialistsIn the mixLong tailNamed in more AI answers →Appears earlier in the answer →FreshworksAtlassianZendeskZohoServiceNowSpiceworksHelp ScoutManageengineHubSpotosTicketIntercomSolarWindsSalesforceZammad

Where AI ranks Helpdesk 365

IT Helpdesk and IDP Platforms#67

  • Excerpts where Helpdesk 365 appeared in the AI's answer

    Google AI Mode · excerpt
    Helpdesk 365 is specifically designed for seamless integration with MS Teams and SharePoint.