Data as of Aug 16, 2026 · Based on 3,131,739 AI responses across 10,525 prompts · See how Parse measures this
LiveAgentliveagent.comLiveAgent is an all-in-one customer service platform that unifies AI-powered chatbots, live chat, ticketing, a knowledge base, and a built-in call center in a single dashboard. It automates up to 75% of conversations using autonomous AI agents and tools like AI Chatbot, AI Answer Improver, and AI Answer Composer. It supports multi-channel messaging—email, live chat, phone, social media, WhatsApp, Viber, and more—with 175+ features and 200+ integrations.
Words AI uses
AI reaches for affordable · robust · universal inbox when it describes LiveAgent.
Sources
liveagent.com shapes more of what AI says about LiveAgent than any other source, at 29% of its citations.
techradar.com · support.liveagent.com · forbes.com · cotocus.com
The market map
Contact Center and Dialer Software →Where AI ranks LiveAgent
Excerpts where LiveAgent appeared in the AI's answer
LiveAgent : LiveAgent offers robust built-in ticketing, live chat, and call center features.
LiveAgent — Operates on a transparent month-to-month billing model with no setup fees or long-term commitments .
