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BrandsLumoa

How AI describes Lumoa

Data as of Aug 25, 2026 · Based on 3,181,687 AI responses across 10,525 prompts · See how Parse measures this

Lumoa logoLumoalumoa.me

Lumoa, now rebranded as Insights and part of Netigate Group, is a platform for collecting and analyzing customer, employee, and digital experience feedback from surveys, web and app feedback, and other sources to improve loyalty and experience. It offers NPS/eNPS measurement, AI-powered insights (ASK AI), integrations, and resources, serving industries such as retail/eCommerce, banking and finance, insurance, manufacturing, energy, and tech. Lumoa Oy joined Netigate Group in spring 2024, and the platform retains its value and functionality under the Insights brand.

Parse Score

50.6

#75 of 124 in Voice of Customer Feedback Platform

Strength18
Reach41
Authority21

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Words AI uses

AI reaches for lightweight · actionable · ai-based when it describes Lumoa.

Sources

ozonetel.com shapes more of what AI says about Lumoa than any other source, at 100% of its citations.

AI questions where Lumoa appears

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The market map

Voice of Customer Feedback Platform →
20%Category leadersSpecialistsIn the mixLong tailNamed in more AI answers →Appears earlier in the answer →CannyUserVoiceQualtricsProductboardUserbackSurvicateAtlassianUserSnapQualarooHotjarFeaturebaseMedalliaPendoZonka Feedback

Where AI ranks Lumoa

Voice of Customer Feedback Platform#75
Prompt
Prompt visibility
which is my top VOC analytics tool?2.3