What does AI recommend for voice of customer feedback platform?

Canny is the current leader for collecting user feedback, especially for teams needing a public-facing feature request board. While Canny solidifies its top spot, the market is splitting, with dedicated product management tools like Productboard rapidly gaining on traditional enterprise VoC giants like Qualtrics.

Which voice of customer feedback platform brands appear most in AI answers?

Across 3,458 AI responses, Canny is mentioned most, named in 31% of them, followed by UserVoice (24%) and Qualtrics (22%).

How does Parse rank these brands?

Parse measures each brand's mention rate — the share of answers naming it — across 3,458 AI responses to this market's buyer questions. Answers are collected daily and the ranking is published weekly.

How does a brand enter this ranking?

Brands enter the ranking when AI answers mention them. Parse collects answers daily and publishes the re-measured set weekly, so new brands appear as AI starts recommending them.

Best voice of customer feedback platform, according to AI

Data as of Aug 25, 2026 · Based on 3,458 AI responses · See how Parse measures this

Voice of Customer Feedback Platform

533 brands

ParseChatGPT + Google AI

Parse

https://parse.gl

Measured across ChatGPT & Google AI

Best Voice of Customer Feedback Platform, According to ChatGPT & Google AI | Parse

#	Brand	What AI says	Mention rate
1	CannyThe top choice for public feedback boards and feature request voting.	The top choice for public feedback boards and feature request voting.	31%
2	UserVoiceA long-standing enterprise option for structuring feedback, voting, and idea management.	A long-standing enterprise option for structuring feedback, voting, and idea management.	24%
3	QualtricsDominant for enterprise-grade VoC programs requiring deep analytics and omnichannel surveys.	Dominant for enterprise-grade VoC programs requiring deep analytics and omnichannel surveys.	22%
4	ProductboardA fast-rising hub for centralizing multi-channel feedback into a product roadmap.	A fast-rising hub for centralizing multi-channel feedback into a product roadmap.	22%
5	Userback		22%
6	SurvicateA leader for deploying targeted in-app surveys and contextual feedback prompts.	A leader for deploying targeted in-app surveys and contextual feedback prompts.	20%
7	Atlassian		18%
8	UserSnap		17%
9	Qualaroo		17%
10	Hotjar		16%
11	FeaturebaseA rising, modern tool combining feedback boards with roadmaps and changelogs.	A rising, modern tool combining feedback boards with roadmaps and changelogs.	16%
12	MedalliaAn enterprise leader for customer experience management and real-time feedback capture.	An enterprise leader for customer experience management and real-time feedback capture.	15%
13	Pendo		15%
14	Zonka FeedbackA strong contender for multi-channel surveys with mobile SDK support and analytics.	A strong contender for multi-channel surveys with mobile SDK support and analytics.	14%
15	RefinerGaining prominence for lightweight, behavior-triggered micro-surveys and NPS inside apps.	Gaining prominence for lightweight, behavior-triggered micro-surveys and NPS inside apps.	13%
16	Salesforce		12%
17	Enterpret		12%
18	Frill		12%
19	Intercom		11%
20	Chattermill		11%
21	SurveyMonkey		11%
22	Mopinion		10%
23	Feature Upvote		10%
24	Sprinklr		10%
25	InMoment		9%
26	Userpilot		9%
27	Savio		9%
28	Luciq		9%
29	SentiSum		9%
30	Zendesk		8%
31	BugHerdA top choice for UAT, allowing visual feedback directly on websites.	A top choice for UAT, allowing visual feedback directly on websites.	8%
32	Marker		7%
33	DovetailRecommended for centralizing and analyzing qualitative user research from various sources.	Recommended for centralizing and analyzing qualitative user research from various sources.	7%
34	Sprig		6%
35	SurveySparrow		6%
36	AskNicely		6%
37	Userflow		6%
38	Nolt		6%
39	Alchemer		5%
40	TestRail		5%
41	Fider		5%
42	Rapidr		5%
43	Aha!		5%
44	Upvoty		5%
45	Asana		5%
46	Maze		5%
47	Delighted		5%
48	UserTesting		5%
49	Microsoft		4%
50	Sleekplan		4%
51	GitHub		4%
52	Typeform		4%
53	Smartbear		4%
54	FeedBear		4%
55	Chameleon		4%
56	Linear		4%
57	Revuze		4%
58	Zapier		4%
59	Thematic		3%
60	GetFeedback		3%
61	Gong		3%
62	Verint		3%
63	CustomerGauge		3%
64	Forsta		3%
65	HubSpot		3%
66	Brandwatch		3%
67	Doorbell		3%
68	Alphabet		2%
69	Amplitude		2%
70	ClickUp		2%
71	Xray Test Management for Jira		2%
72	Lyssna		2%
73	VWO		2%
74	Contentsquare		2%
75	Hellonext		2%
76	Appcues		2%
77	TestMonitor		2%
78	1Flow		2%
79	Formbricks		2%
80	Unwrap AI		2%
81	ProdPad		2%
82	Retently		2%
83	Zendesk		2%
84	UserGuiding		2%
85	Clootrack		2%
86	SatisMeter		2%
87	UserJot		1%
88	FullStory		1%
89	Notion		1%
90	FeatureOS		1%
91	Mixpanel		1%
92	Stonly		1%
93	Zeda		1%
94	Calabrio		1%
95	Crescendo AI		1%
96	FeatureVote		1%
97	Customer.io		1%
98	Segment		1%
99	Features.Vote		1%
100	VOC.AI		1%