Parse

Parse indexes AI recommendations so brands know where they stand.

Products

  • Brands
  • Markets
  • Integrations
  • Work with us
  • Pricing
  • MCP

Resources

  • Research
  • Methodology
  • Blog

© 2026 Parse. All rights reserved.

LegalPrivacy PolicyTerms of Service
Parse
Work with usPricing
Sign inCheck your brand
  1. Brands
  2. Yuma
BrandsYuma

How AI describes Yuma

Data as of Aug 22, 2026 · Based on 3,217,391 AI responses across 10,683 prompts · See how Parse measures this

Yuma logoYumayuma.ai

Yuma.ai provides an AI-powered CX automation platform for ecommerce that places specialized AI agents at each stage of the customer journey to autonomously resolve conversations and perform actions across pre-purchase, post-purchase, and social channels. It integrates with leading helpdesks (Gorgias, Zendesk, Kustomer, Gladly, Re:amaze) and Shopify, offers 75+ automations, real-time carrier data, and maintains brand voice across channels, delivering outcomes such as up to 89% ticket automation and significant cost savings. The platform includes a free CX audit, a three-step setup (connect, train, automate), and a 30-day free trial to start automating.

Parse Score

70.2

#51 of 365 in AI Customer Support Chatbots

Strength66
Reach49
Authority46

Work at Yuma?

Claim this profile for the full report: every prompt where Yuma appears, who is gaining, and what AI says about you. Claiming is free and unlocks your brand’s ambient view. Monitoring a market is the paid layer on top.

Verified with a work email.

Track this weekly.

Monitor Yuma

Words AI uses

AI reaches for purpose-built · specialized · end-to-end when it describes Yuma.

Sources

yuma.ai shapes more of what AI says about Yuma than any other source, at 63% of its citations.

fin.ai · aircall.io · arahi.ai · cogniagent.ai

AI questions where Yuma appears

Always know where you stand in AI

Start monitoring Yuma

The market map

AI Customer Support Chatbots →
5%10%20%Category leadersSpecialistsIn the mixLong tailNamed in more AI answers →Appears earlier in the answer →ZendeskIntercomFreshworksTidioAda (Ada CX)ChatbaseGorgiasSalesforceFin by IntercomBotpressWonderchatHubSpotZirtualVirtual Assist USA

Where AI ranks Yuma

AI Customer Support Chatbots#51

  • Excerpts where Yuma appeared in the AI's answer

    Google AI Mode · excerpt
    Yuma AI : Purpose-built for e-commerce helpdesks (Zendesk, Gorgias, Intercom) to automate the entire return-to-refund lifecycle .
    Google AI Mode · excerpt
    Yuma AI: Purpose-built for high-volume e-commerce help desks (integrating cleanly with Gorgias, Zendesk, and Freshdesk).

  • Excerpts where Yuma appeared in the AI's answer

    Google AI Mode · excerpt
    Yuma AI : Built explicitly for e-commerce helpdesks to manage the entire ticket lifecycle.
    Google AI Mode · excerpt
    Yuma AI : An e-commerce-specific AI automation layer that plugs right into helpdesks like Zendesk or Gorgias to natively execute refunds, cancellations, and order/shipping status lookups based on live Shopify or WooCommerce data.

  • Excerpts where Yuma appeared in the AI's answer

    Google AI Mode · excerpt
    Yuma AI: Designed specifically for Shopify to handle return and refund tickets end-to-end
    Google AI Mode · excerpt
    Yuma AI: Integrates with helpdesks (like Gorgias) to handle returns and refunds, using AI to validate requests, check conditions, and generate labels without human intervention.

  • Excerpts where Yuma appeared in the AI's answer

    ChatGPT Search · excerpt
    Yuma AI — particularly strong if you're an ecommerce business using Shopify/Gorgias/Zendesk.