How can my team collaborate on customer emails and avoid sending duplicate replies from a shared info@ address?

Focus brand|

Coursebox AI

Total mentions

319

Unique brands

Avg brands/response

8.9

Top domain

canarymail.io

Top brand

Front

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Prompt visibility

Prompt visibility score combining mention rate and average position - 0-100 scale.

Top brand - Visibility score

Front60.4%

Help Scout31.0%

Google Accounts25.0%

Responses

Counts only on free plans

Total responses

Total mentions

319

Total citations

512

Related prompts

Other prompts with similar intent

What are you using for a simple, shared team inbox to manage sales@ and support@ email addresses?What is the best way to manage a " sales@ " or " contact@ " inbox with a team without forwarding emails everywhere?My team is using a shared " support@ " Google account and it's a mess. What's the best tool to manage a shared inbox right inside Gmail?I need a way to assign emails to my teammates and track the status of customer inquiries without leaving Gmail.I need a way to create and use canned responses for common questions within our shared Gmail inbox.I need a better way to manage all our customer emails. What's the best help desk software with a simple, unified inbox?

Response details

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Citation breakdowns

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Total mentions

319

Unique brands

Avg brands/response

8.9

Top domain

canarymail.io

Top brand

Front

Unlock full data

Full brand & citation dataResponse trends over timeTrack your brand's ranking

Prompt visibility

Prompt visibility score combining mention rate and average position - 0-100 scale.

Top brand - Visibility score

Front60.4%

Help Scout31.0%

Google Accounts25.0%

Responses

Counts only on free plans

Total responses

Total mentions

319

Total citations

512

Related prompts

Other prompts with similar intent

Top brand - Mention rate

Front87.5%

Help Scout75.0%

Google Accounts62.5%

Missive50.0%

Outlook 36550.0%

Top brand - Avg. position

Front1.6

Missive2.8

Outlook 3653.2

Help Scout3.5

Google Accounts3.9

Top cited URLs

canarymail.io

3.9%

missiveapp.com

3.9%

getinboxzero.com

3.5%

proprofsdesk.com

3.5%

helpspot.com

3.5%