My team is using a shared " support@ " Google account and it's a mess. What's the best tool to manage a shared inbox right inside Gmail?

Snapshot as of Mar 12, 2026. Sign up free to see the latest daily data.

Total mentions

193

Unique brands

Avg brands/response

5.4

Top domain

gmelius.com

Top brand

Gmelius

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Prompt visibility

Prompt visibility score combining mention rate and average position - 0-100 scale.

Top brand - Visibility score

Gmelius70.8%

Hiver60.8%

Keeping19.8%

Responses

Counts only on free plans

Total responses

Total mentions

193

Total citations

525

Related prompts

Other prompts with similar intent

What's the best tool for managing a shared inbox in a Google Workspace environment?What is the best solution for turning Gmail into a collaborative team workspace?What's the best and simplest helpdesk solution for a small team that lives in Gmail?What are you using for a simple, shared team inbox to manage sales@ and support@ email addresses?My team needs a shared inbox solution that is incredibly simple to set up and learn.What is the best way to manage a " sales@ " or " contact@ " inbox with a team without forwarding emails everywhere?

Response details

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Citation breakdowns

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Similar prompts

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Total mentions

193

Unique brands

Avg brands/response

5.4

Top domain

gmelius.com

Top brand

Gmelius

Unlock full data

Full brand & citation dataResponse trends over timeTrack your brand's ranking

Prompt visibility

Prompt visibility score combining mention rate and average position - 0-100 scale.

Top brand - Visibility score

Gmelius70.8%

Hiver60.8%

Keeping19.8%

Responses

Counts only on free plans

Total responses

Total mentions

193

Total citations

525

Related prompts

Other prompts with similar intent

Top brand - Mention rate

Gmelius100.0%

Hiver100.0%

Missive62.5%

Keeping50.0%

Google Accounts12.5%

Top brand - Avg. position

Google Accounts1.0

Gmelius1.8

Hiver2.3

Keeping2.8

Missive3.6

Top cited URLs

gmelius.com

5.9%

sparrowdesk.com

3.4%

bolddesk.com

3.4%

keeping.com

3.2%

notionsender.com

3.2%