I'm looking for a sales coaching software that lets me review call recordings and provide targeted feedback.

Yes. If your main goal is “listen to real sales calls → identify specific weaknesses → give each rep targeted feedback,” I’d focus on sales-coaching/conversation-intelligence platforms rather than generic call-recording tools.

Best options

• Gong — Best overall for established sales teams. It records and transcribes calls, identifies coachable moments and skill gaps, and supports AI scorecards, targeted feedback, and libraries of strong calls.
• HubSpot Conversation Intelligence — Best if you already use HubSpot. You can record calls, flag specific terms/topics, identify things like weak discovery or objection handling, and build coaching playlists from real calls.
• Zell — Best if coaching itself is the priority. It identifies rep-specific skill gaps from calls, tells managers who needs coaching and what to work on, then turns those gaps into focused practice.
• Claap — Good for hands-on manager feedback. Managers can jump to important moments, comment directly on recordings, and have AI score calls against frameworks such as MEDDIC, SPIN, BANT, or a custom framework.
• CloserLabs — Interesting if you want your own sales methodology enforced. You provide your playbook/rubric, and it automatically grades calls against those standards and generates rep-specific feedback.
• Salesy — Worth considering for a smaller team or lower-friction evaluation. It accepts recordings/transcripts, analyzes them against your rubric, and produces personalized coaching and improvement suggestions.

What I'd choose

If you tell me team size, CRM (Salesforce/HubSpot/etc.), whether calls are Zoom/Meet/phone, and roughly what you want to spend per rep/month, I can narrow this to 2–3 products and compare them on call recording, AI scoring, manager feedback, custom coaching criteria, integrations, and price.

To review call recordings and leave targeted, time-stamped feedback, you want a conversation intelligence or sales engagement platform with robust coaching and scorecard features.

The top software options on the market tailored for this exact workflow include:

• Gong: The gold standard for revenue intelligence. It records, transcribes, and analyzes calls using AI, allowing managers to highlight winning behaviors, leave time-stamped comments directly on call snippets, and build a searchable playlist of "best-of" calls for onboarding.
• Chorus by ZoomInfo: Excellent for data-driven sales coaching. It surfaces key moments in calls (like competitor mentions, pricing discussions, or objections) so you can jump straight to the exact timestamp and leave feedback or create coaching snippets for the team.
• Salesloft: Combines sales engagement with conversation intelligence. It lets managers apply standardized scorecards to recorded calls, making it easy to grade performance consistently and tie feedback directly to a rep's ongoing skill development.
• HubSpot Conversation Intelligence: A great option if you are already using or looking for an all-in-one CRM ecosystem. It auto-transcribes calls, highlights key topics, and lets managers review call records with coaching side-panels natively integrated into the CRM workflow.

To help narrow down the best fit, tell me:

• Team size: How many reps are you actively coaching?
• Current tech stack: What CRM or phone/dialer system are you currently using?
• Budget/Tier: Are you looking for a lightweight tool or an enterprise-grade AI revenue platform?

If you want to review call recordings and leave targeted, time-stamped feedback for your reps, you are looking for Conversation Intelligence (CI) and Sales Coaching software . Modern platforms use AI transcriptions to highlight key moments (like pricing discussions or competitor mentions) so you don't have to listen to a 45-minute call at 1.5x speed just to find a teachable moment.

Here are the top software options categorized by what they do best:

• Gong : The gold standard for enterprise conversation intelligence. It automatically records, transcribes, and analyzes calls, letting managers drop time-stamped comments, build scorecards, and track specific behavior changes across the team. Best for mid-to-large B2B sales teams.
• Chorus (by ZoomInfo) : Integrates deep B2B data context with call recording and playback. It excels at highlighting action items, tracking talk-to-listen ratios, and allowing managers to annotate specific moments in the transcript with targeted coaching advice.
• Salesloft : A full sales engagement platform that includes robust conversation intelligence and call evaluation features. It allows managers to apply customized scorecards directly to recorded calls to standardize feedback and tie it back to your team's unique sales methodology.
• HubSpot (Conversation Intelligence) : If you are already using HubSpot as your CRM, their native CI tool seamlessly pulls call recordings and transcripts straight into the contact/deal record . It features a built-in Sales Coach assistant panel that provides automated call summaries and feedback right inside your existing workflow.
• Dialpad Sell : An AI-powered dialer and sales platform that provides both post-call recordings/transcriptions and real-time assistance . Supervisors can easily drop in, listen, review transcripts, and leave actionable feedback from a clean dashboard.

To help narrow down the ideal platform, let me know:

• What CRM or phone/VoIP system are you currently using?
• Roughly how many sales reps need coaching?
• Are you looking for AI-automated insights or strictly manual time-stamped notes?

Yes. What you’re describing is usually called conversation intelligence + sales coaching: the software records/transcribes calls, lets managers review specific moments, and provides structured or AI-generated feedback.

Here are the strongest options I’d shortlist:

• gong.io — Best overall for sophisticated coaching. It automatically captures calls, identifies coachable moments and skill gaps, and supports scorecards, performance dashboards, best-practice call libraries, and targeted coaching.
• mindtickle.com — Best if coaching is part of a broader sales-enablement program. Its Call AI scores calls against behaviors such as talk time, pace, and questions asked, while managers can comment, tag, and leave notes on recordings.
• jiminny.com — Good for hands-on manager coaching. It combines call recording/transcription with customizable coaching scorecards, feedback loops, call libraries, and AI insights. It also offers a 14-day full-feature trial.

What I'd choose

If your primary workflow is:

Record call → review specific moments → give rep targeted feedback → track improvement I'd start with Gong and Jiminny. Gong is particularly strong if you want AI to identify coaching opportunities at scale; Jiminny looks appealing if you want a more explicitly coaching-oriented workflow with structured scorecards and feedback loops.

If you tell me your team size, CRM (Salesforce/HubSpot/etc.), and approximate budget, I can narrow this to 2–3 options and compare pricing, call-review workflow, AI feedback, scorecards, and integrations.

To review call recordings and deliver targeted feedback, you are looking for Conversation Intelligence (CI) and Sales Coaching platforms . These tools automatically record and transcribe calls, highlight key moments (like objections or competitor mentions), and allow managers to add timestamped comments, scorecards, or coaching notes.

Top-rated platforms suited for targeted call review and coaching workflows include:

• Gong – Best for data-driven enterprise teams. It provides deep AI-powered conversation analysis, tracks metrics like talk-to-listen ratios, and allows managers to build playlists of winning calls and comment directly on specific call timestamps.
• Chorus by ZoomInfo – Best for combining call reviews with go-to-market data. It excels at pinpointing specific "coachable moments" in the transcript and sharing audio clips across the team for collaborative feedback.
• Avoma – Best for mid-market teams looking for an all-in-one assistant without a heavy enterprise rollout. It blends automated AI transcription and summaries with lightweight, practical coaching scorecards and timestamped feedback workflows.
• Jiminny – Best for customer-centric teams focused heavily on coaching collaboration. It offers flexible AI search queries, CRM integration, and dedicated coaching "playlists" to highlight best practices.
• Salesloft Conversations – Best if you want engagement cadences and call coaching unified in one platform. Managers can apply standardized feedback scorecards directly to recorded and transcribed calls.

To help narrow down the ideal platform, could you share:

• Your team size (number of reps)
• Your current CRM (e.g., Salesforce, HubSpot)
• Whether you prefer post-call review tools or need real-time mid-call prompts

Yes — what you’re describing is usually called conversation intelligence + sales coaching software. The key is finding something that goes beyond recording calls and actually lets you identify specific coaching moments and give reps actionable feedback.

Here are the strongest options I’d look at:

My pick: Avoma

For your specific requirement, Avoma looks particularly well matched. It can automatically score calls against custom criteria, identify skill gaps, and provide timestamped evidence from the actual conversation. Managers can filter for calls that need attention and leave comments directly on recordings.

For example, you could create a scorecard like:

• Discovery: Did the rep uncover business pain?
• Qualification: Did they establish decision process and timeline?
• Objection handling: Did they acknowledge before responding?
• Value proposition: Did they connect the product to the prospect's stated problem?
• Next steps: Did they secure a specific, mutually agreed action?

The software can then surface calls where a rep is consistently weak in, say, objection handling, rather than requiring you to manually listen to dozens of recordings.

When I'd choose Gong instead

If you're running a larger sales organization and want coaching tightly integrated with broader revenue intelligence, Gong is probably the more comprehensive choice. It supports call recording/transcription, AI coaching recommendations, scorecards, coaching playlists, and timestamped manager feedback.

When I'd choose Jiminny

If sales coaching itself is the primary use case, rather than a broader revenue-intelligence platform, Jiminny is worth a serious look. It emphasizes coaching frameworks, structured feedback loops, call libraries, and AI analysis of calls.

If you tell me your team size, CRM (Salesforce/HubSpot/etc.), and whether you want AI to automatically score calls or primarily want a manager to review/comment on them, I can narrow this to the best 2–3 options and compare pricing/features.

Yes — what you’re describing is usually called conversation intelligence / AI sales coaching. The key distinction is that you want more than call recording: you want the software to identify coachable moments and let you give specific feedback tied to the recording.

A few strong options:

My shortlist for your specific use case

1. Avoma — probably the closest fit.
You can define exactly what you want reps evaluated on—for example, discovery questions, objection handling, value proposition, next-step commitment—and have calls automatically scored against those criteria. Managers can then jump directly to timestamped evidence and leave feedback.

2. Jiminny — best if human coaching is the centerpiece.
It combines recording/transcription with coaching frameworks, call playlists, and the ability to put comments directly on a recording.

3. Gong — best if you want a full revenue-intelligence platform.
It's considerably broader than just coaching: it analyzes calls, emails and other interactions and connects coaching insights with pipeline and deal outcomes.

If you tell me your team size, CRM (Salesforce/HubSpot/etc.), and roughly what you want to spend per rep/month, I can narrow this to the 2–3 best choices and compare pricing, call-review workflow, AI scoring, and feedback features.

Here are top-tier sales coaching platforms designed specifically for reviewing call recordings, analyzing rep performance, and leaving targeted, time-stamped feedback.

Gong

• Best for : Enterprise-grade conversation intelligence and AI-driven insights.
• Key Features : Automatically records, transcribes, and analyzes calls. Managers can drop comments directly onto specific moments in the audio/video timeline, track deal risks, and flag key coaching moments using AI.
• Pricing : Custom annual pricing (typically enterprise-focused).

Chorus by ZoomInfo

• Best for : Mid-to-large revenue teams seeking deep analytics.
• Key Features : Captures customer interactions across phone, web conferencing, and email. It highlights talk-to-listen ratios, competitor mentions, and allows managers to clip moments and build shared coaching playlists for the team.
• Pricing : Quote-based upon team size.

Avoma

• Best for : All-in-one AI meeting assistant and collaborative coaching.
• Key Features : Offers rich note-taking, transcription, and scorecards. It lets managers score calls against custom criteria, leave inline feedback, and track rep improvement over time with dedicated analytics dashboards.
• Pricing : Tiered plans starting around $19–$79+ per user/month depending on the feature set.

Mindtickle

• Best for : Combining call coaching with structured readiness and training.
• Key Features : Integrates conversation intelligence with sales enablement. Managers can review actual customer calls side-by-side with AI-suggested scorecards, then assign micro-learning modules if a rep struggles with a specific objection.
• Pricing : Custom pricing based on modules and user seats.

If you'd like to narrow this down, tell me:

• What is the size of your sales team?
• Do you use a specific CRM (like Salesforce or HubSpot) that the tool must integrate with?
• What is your budget range per user?

Sales coaching software with call recording review and targeted feedback typically falls into the conversation intelligence (CI) and sales enablement categories . These tools automatically record, transcribe, and analyze calls so you can leave time-stamped comments, build coaching playlists, and track rep improvement.

Top platforms for reviewing calls and leaving targeted feedback include:

• Gong : The gold standard for enterprise revenue intelligence. It offers deep AI-driven analytics, tracks competitor mentions and objections, and lets managers leave precise feedback directly on interactive call transcripts. Best for data-driven, mid-to-large enterprise teams.
• Chorus by ZoomInfo : Excellent for mid-market and enterprise teams, Chorus pairs call recording and transcription with ZoomInfo's rich company data. It highlights coachable moments and allows for smooth peer-coaching and manager feedback workflows.
• Avoma : A strong, budget-friendly choice that combines meeting intelligence with robust scheduling and note-taking features. It includes customizable call scoring scorecards and time-stamped commenting for targeted reviews.
• Jiminny : Highly rated for customer-centric teams. It lets you easily clip specific moments from a call and bundle them into "coaching playlists" to share best practices or address specific skill gaps across your team.
• Highspot : Best if you want to tie call reviews directly to content enablement. Highspot features native conversation intelligence that allows managers to provide time-stamped feedback on how reps communicate value and handle objections.

To help narrow down the best fit, let me know:

• What CRM and phone/video conferencing tools (Zoom, Salesforce, HubSpot, etc.) do you currently use?
• Are you looking for post-call review features only, or do you also need real-time live prompting during active calls?

Yes. For reviewing recorded sales calls and turning them into targeted coaching, I’d shortlist these:

My pick: Avoma

If your core workflow is:

Listen to a call → identify a specific weakness → explain what the rep should have done → track whether they improve

I'd start with Avoma. Its customizable scorecards let you define exactly what you're coaching—for example, discovery questions, objection handling, pricing, next-step setting, or value articulation—rather than relying solely on generic AI summaries.

Gong is the stronger choice if you're managing a larger sales organization and want coaching tightly connected to pipeline, deal inspection, and broader revenue analytics.

If you tell me team size, CRM (e.g. Salesforce/HubSpot), and approximate budget, I can narrow this to the best 2–3 options and compare pricing/features.