Data as of Aug 25, 2026 · Based on 3,181,687 AI responses across 10,525 prompts · See how Parse measures this
Customerly is an AI-driven customer service platform that combines live chat, automation, and an AI assistant called Aura to handle up to 71% of support requests automatically. It helps teams reduce response times and save 19 hours per agent monthly by managing repetitive tasks and escalating complex issues to humans.
Parse Score
Recommended for behavioral NPS surveys using event functions and tracking code to trigger surveys right after specific user tasks.
Sources
docs.customerly.io shapes more of what AI says about Customerly than any other source, at 67% of its citations.
customerly.io