Who AI recommends, and when it changes.
Data as of Apr 12, 2026 · Based on 33 AI answers · A buyer need in Voice of Customer Feedback Platform. · See how Parse measures this
For deploying behavioral NPS surveys, AI platforms primarily direct buyers to , , , and . These platforms lead the market by enabling precise event-triggered surveys directly inside SaaS products immediately after a user completes a task.
Recommendation share
Userflow leads at 18% of AI recommendations; Customerly follows at 15%.
By platform
Platforms disagree: Customerly leads on Google AI Overviews, Userflow on ChatGPT.
Buyer needs that sit next to this one in the same market.
