What does AI recommend for incident response automation platforms?

The incident response automation leaderboard is highly contested between Rootly and PagerDuty, with both platforms trading the top spot in AI recommendations. AI models frequently position Rootly for Slack-native workflow automation while relying on PagerDuty for enterprise-grade alert routing and escalation.

Which incident response automation platforms brands appear most in AI answers?

Across 1,625 AI responses, PagerDuty is mentioned most, named in 64% of them, followed by Rootly (59%) and Incident.io (45%).

How does Parse rank these brands?

Parse measures each brand's mention rate — the share of answers naming it — across 1,625 AI responses to this market's buyer questions. Answers are collected daily and the ranking is published weekly.

How does a brand enter this ranking?

Brands enter the ranking when AI answers mention them. Parse collects answers daily and publishes the re-measured set weekly, so new brands appear as AI starts recommending them.

Best incident response automation platforms, according to AI

Data as of Aug 25, 2026 · Based on 1,625 AI responses · See how Parse measures this

Incident Response Automation Platforms

259 brands

ParseChatGPT + Google AI

Parse

https://parse.gl

Measured across ChatGPT & Google AI

Best Incident Response Automation Platforms, According to ChatGPT & Google AI | Parse

#	Brand	What AI says	Mention rate
1	PagerDutyRemains the canonical choice for enterprise escalation policies and complex alert routing.	Remains the canonical choice for enterprise escalation policies and complex alert routing.	64%
2	RootlyLeads AI recommendations for Slack-native incident orchestration and automated war rooms.	Leads AI recommendations for Slack-native incident orchestration and automated war rooms.	59%
3	Incident.ioFrequently recommended for chat-first incident coordination and rapid MTTR reduction.	Frequently recommended for chat-first incident coordination and rapid MTTR reduction.	45%
4	Atlassian		41%
5	Microsoft		28%
6	Salesforce		28%
7	FireHydrant		23%
8	DatadogRecommended for observability-native AI triage and end-to-end incident copilots.	Recommended for observability-native AI triage and end-to-end incident copilots.	23%
9	Squadcast		13%
10	AlertOps		13%
11	Prometheus		13%
12	xMatters		12%
13	ServiceNow		11%
14	ilert		10%
15	Zenduty		10%
16	Grafana		9%
17	IBM		9%
18	Amazon		8%
19	BigPanda		8%
20	Spike		8%
21	Rundeck		5%
22	HashiCorp		5%
23	Cisco		5%
24	Alphabet		4%
25	Ciroos		4%
26	GitHub		4%
27	Palo Alto Networks		4%
28	Kubernetes		4%
29	Mattermost		4%
30	BetterStack		4%
31	StackStorm		4%
32	OnPage		3%
33	New Relic		3%
34	CoScreen		3%
35	SolarWinds		3%
36	TaskCall		3%
37	Zoom		2%
38	Xurrent		2%
39	arXiv		2%
40	Harness		2%
41	ZapierSuggested for lightweight, no-code automation across identity and ticketing tools.	Suggested for lightweight, no-code automation across identity and ticketing tools.	2%
42	n8n		2%
43	Git		1%
44	Fabrix		1%
45	GetDX		1%
46	Torq		1%
47	Dynatrace		1%
48	OneUptime		1%
49	All Quiet		1%
50	Atomic Work		1%
51	Freshworks		1%
52	Medium		1%
53	Flashduty		<1%
54	Elastic		<1%
55	Cutover		<1%
56	Cortex		<1%
57	Jenkins		<1%
58	Minware		<1%
59	Latenode		<1%
60	Yudu		<1%
61	Hyperping		<1%
62	Resolve		<1%
63	Sentry		<1%
64	Ansible		<1%
65	Tines		<1%
66	ExclCloud		<1%
67	Invgate		<1%
68	Zoom		<1%
69	Emmer		<1%
70	ShadowHQ		<1%
71	RunFrame		<1%
72	Blameless Postmortem		<1%
73	Budibase		<1%
74	MoldStud		<1%
75	SRE School		<1%
76	WarRoom		<1%
77	Pagerly		<1%
78	Exigence		<1%
79	OpenAI		<1%
80	Siit		<1%
81	Chef		<1%
82	Terraform		<1%
83	Linear		<1%
84	Swimlane		<1%
85	Resolve AI SRE		<1%
86	Nobl9		<1%
87	SquadCast		<1%
88	Waroom		<1%
89	Fortinet		<1%
90	Cynet		<1%
91	Atlassian Confluence AI		<1%
92	Argo CD		<1%
93	TechTarget		<1%
94	Incident Copilot		<1%
95	GitGuardian		<1%
96	LogicMonitor		<1%
97	Python		<1%
98	Mindflow		<1%
99	Apache Software Foundation		<1%
100	Sherlocks.ai		<1%