How does Parse measure this comparison?

Name: Freshworks vs Salesforce AI comparison
Creator: Parse

Parse reads answers from AI assistants and records every claim that compares the two brands, then groups those claims by the need they speak to. This page is based on 52 claims collected between Nov 25, 2025 and Aug 13, 2026. It is a reading of what AI says, not a review by Parse.

Brands
Freshworks
vs Salesforce

Freshworksvs Salesforce

Freshworks vs Salesforce, according to AI

Which one AI picks, and when.

Data as of Aug 13, 2026 · Based on 52 AI claims comparing the two · See how Parse measures this

Head to head

The two are furthest apart on authority, where Salesforce leads by 30 points.

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What AI Says About Freshworks vs Salesforce | Parse

Brands
Freshworks
vs Salesforce

Freshworksvs Salesforce

Freshworks vs Salesforce, according to AI

Which one AI picks, and when.

Data as of Aug 13, 2026 · Based on 52 AI claims comparing the two · See how Parse measures this

Head to head

The two are furthest apart on authority, where Salesforce leads by 30 points.

Freshworks and Salesforce compared on the Parse Score and its three pillars
Measure	Freshworks	Salesforce
Parse Score	72

Freshworks and Salesforce compared on the Parse Score and its three pillars
Measure	Freshworks	Salesforce
Parse Score	72

Strength	51	65

Reach	71	92

Authority (widest gap)	64	94

What AI says about Freshworks

AI Customer Support Chatbots · #13

What AI says about Salesforce

CRM Software Platforms · #13

Compare your brand against Freshworks or Salesforce. Free check, no account.

What buyers actually ask

As a company that values data cleanliness, which CRMs include deduplication, validation rules, and data quality tools out of the box?
For a team managing territories, which CRMs offer strong territory management, assignment rules, and conflict resolution tools?
As a sales team using multiple tools, which CRMs sit at the center of the stack and offer strong APIs for integration with other SaaS products?

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Questions

How does Parse measure this comparison?: Parse reads answers from AI assistants and records every claim that compares the two brands, then groups those claims by the need they speak to. This page is based on 52 claims collected between Nov 25, 2025 and Aug 13, 2026. It is a reading of what AI says, not a review by Parse.

Track this comparison

Weekly insights tell you how often AI recommends each brand, and which prompts and sources explain the result.

Track this comparison

As a company that values data cleanliness, which CRMs include deduplication, validation rules, and data quality tools out of the box?
For a team managing territories, which CRMs offer strong territory management, assignment rules, and conflict resolution tools?
As a sales team using multiple tools, which CRMs sit at the center of the stack and offer strong APIs for integration with other SaaS products?

HubSpotvsSalesforce
PipedrivevsSalesforce
FreshworksvsZendesk
FreshworksvsHubSpot
SalesforcevsTableau
FreshworksvsServiceNow

How does Parse measure this comparison?: Parse reads answers from AI assistants and records every claim that compares the two brands, then groups those claims by the need they speak to. This page is based on 52 claims collected between Nov 25, 2025 and Aug 13, 2026. It is a reading of what AI says, not a review by Parse.