What does AI recommend for crm software platforms?

HubSpot currently anchors the CRM software leaderboard with a clear share-of-voice advantage over tied runners-up Salesforce and Pipedrive. AI assistants routinely position the platform as the default starting point for startups, service businesses, and general-purpose pipelines in April 2026.

Which crm software platforms brands appear most in AI answers?

Across 5,704 AI responses, HubSpot is mentioned most, named in 67% of them, followed by Zoho (65%) and Salesforce (55%).

How does Parse rank these brands?

Parse measures each brand's mention rate — the share of answers naming it — across 5,704 AI responses to this market's buyer questions. Answers are collected daily and the ranking is published weekly.

How does a brand enter this ranking?

Brands enter the ranking when AI answers mention them. Parse collects answers daily and publishes the re-measured set weekly, so new brands appear as AI starts recommending them.

Best CRM software platforms, according to AI

Data as of Aug 25, 2026 · Based on 5,704 AI responses · See how Parse measures this

CRM Software Platforms

970 brands

ParseChatGPT + Google AI

Parse

https://parse.gl

Measured across ChatGPT & Google AI

Best CRM Software Platforms, According to ChatGPT & Google AI | Parse

#	Brand	What AI says	Mention rate
1	HubSpotDefault starting point for startups and general pipelines.	Default starting point for startups and general pipelines.	67%
2	Zoho		65%
3	SalesforceReserved for enterprise scaling and complex configurations.	Reserved for enterprise scaling and complex configurations.	55%
4	PipedriveVisual pipeline tracker favored by outbound sales teams.	Visual pipeline tracker favored by outbound sales teams.	49%
5	Microsoft		35%
6	Freshworks		22%
7	MondayFlexible workspace bridging sales pipelines and project delivery.	Flexible workspace bridging sales pipelines and project delivery.	21%
8	Zapier		12%
9	InsightlyStructured CRM natively converting closed deals into projects.	Structured CRM natively converting closed deals into projects.	11%
10	Copper		8%
11	Less Annoying CRM		8%
12	Creatio		7%
13	Capsule CRM		7%
14	Make		7%
15	Bigin by ZohoLightweight pipeline manager built for solopreneurs and freelancers.	Lightweight pipeline manager built for solopreneurs and freelancers.	6%
16	OnePageCRM		6%
17	Streak		6%
18	Alphabet		6%
19	ScienceSoft		6%
20	Salesflare		5%
21	Zendesk		5%
22	Airtable		5%
23	EngageBay		5%
24	Bitrix24Collaboration-heavy free tier supporting unlimited user seats.	Collaboration-heavy free tier supporting unlimited user seats.	5%
25	Workato		5%
26	HoneyBook		5%
27	Chetu		4%
28	Ascendix		4%
29	ActiveCampaign		4%
30	OutSystems		4%
31	Agile CRM		4%
32	ProductiveAll-in-one agency tool linking deals to delivery profitability.	All-in-one agency tool linking deals to delivery profitability.	4%
33	Itransition		4%
34	Mendix		4%
35	Salesmate		4%
36	Retool		3%
37	Nimble		3%
38	Flowlu		3%
39	Oracle		3%
40	ClickUp		3%
41	n8n		3%
42	Keap		3%
43	SugarCRM		3%
44	Attio		3%
45	NetHunt CRM		3%
46	Lightspeed		3%
47	Appian		3%
48	Belitsoft		3%
49	Coupler		3%
50	ScoroEnd-to-end service platform combining quoting and resource planning.	End-to-end service platform combining quoting and resource planning.	3%
51	Odoo		2%
52	Close		2%
53	Kissflow		2%
54	TekRevol		2%
55	SAP		2%
56	Intuit		2%
57	Accelo		2%
58	Quickbase		2%
59	Whalesync		2%
60	Unito		2%
61	Appsmith		2%
62	Bonsai		2%
63	Curotec		2%
64	Atlassian		2%
65	Coefficient		2%
66	GoHighLevel		2%
67	Nutshell		2%
68	Activepieces		2%
69	Intellectsoft		2%
70	Klaviyo		2%
71	SuiteCRM		2%
72	Notion		2%
73	Square		2%
74	Folk		1%
75	Webkul		1%
76	Apptivo		1%
77	GeekyAnts		1%
78	Pipefy		1%
79	Brevo		1%
80	Jobber		1%
81	Voyado		1%
82	BetterCloud		1%
83	Softr		1%
84	BIGContacts		1%
85	Outfunnel		1%
86	Orases		1%
87	CodeIT		1%
88	ServiceTitan		1%
89	BigTime		1%
90	Asana		1%
91	Apollo		1%
92	Tray.ai		1%
93	Vtiger		1%
94	Euvic		1%
95	Brainvire Infotech		1%
96	Shopify		1%
97	DreamSoft4u		1%
98	Amazon		<1%
99	Master of Code Global		<1%
100	Knack		<1%