What does AI recommend for crm and sales pipeline software?

HubSpot continues to lead AI recommendations as the default CRM for small businesses, largely due to its robust free tier. However, Pipedrive has solidified its position as a top contender, rising to the #2 spot for teams that prioritize a simple, visual approach to sales pipeline management.

Which crm and sales pipeline software brands appear most in AI answers?

Across 8,636 AI responses, HubSpot is mentioned most, named in 79% of them, followed by Pipedrive (75%) and Zoho (64%).

How does Parse rank these brands?

Parse measures each brand's mention rate — the share of answers naming it — across 8,636 AI responses to this market's buyer questions. Answers are collected daily and the ranking is published weekly.

How does a brand enter this ranking?

Brands enter the ranking when AI answers mention them. Parse collects answers daily and publishes the re-measured set weekly, so new brands appear as AI starts recommending them.

Best CRM and sales pipeline software, according to AI

Data as of Aug 25, 2026 · Based on 8,636 AI responses · See how Parse measures this

CRM and Sales Pipeline Software

525 brands

ParseChatGPT + Google AI

Parse

https://parse.gl

Measured across ChatGPT & Google AI

Best CRM and Sales Pipeline Software, According to ChatGPT & Google AI | Parse

#	Brand	What AI says	Mention rate
1	HubSpotThe dominant leader, recommended for its powerful free tier and all-in-one platform.	The dominant leader, recommended for its powerful free tier and all-in-one platform.	79%
2	PipedrivePraised consistently for its intuitive, visual sales pipeline and user-friendly interface.	Praised consistently for its intuitive, visual sales pipeline and user-friendly interface.	75%
3	ZohoA top choice for budget-conscious teams needing a scalable, feature-rich CRM suite.	A top choice for budget-conscious teams needing a scalable, feature-rich CRM suite.	64%
4	Freshworks		37%
5	SalesforcePositioned as the enterprise-grade solution for startups with complex needs or scaling plans.	Positioned as the enterprise-grade solution for startups with complex needs or scaling plans.	30%
6	Less Annoying CRMA niche favorite, recommended by AI for its straightforward simplicity for small teams.	A niche favorite, recommended by AI for its straightforward simplicity for small teams.	24%
7	MondayGaining traction for its highly visual and customizable workflow boards.	Gaining traction for its highly visual and customizable workflow boards.	22%
8	Bigin by Zoho		16%
9	OnePageCRM		15%
10	SalesflareFrequently cited for its ability to automate data entry from emails and calendars.	Frequently cited for its ability to automate data entry from emails and calendars.	13%
11	Capsule CRM		13%
12	Insightly		10%
13	Nutshell		9%
14	CopperRecommended for its deep, native integration with Google Workspace and Gmail.	Recommended for its deep, native integration with Google Workspace and Gmail.	9%
15	StreakThe go-to CRM for teams who want to work entirely within Gmail.	The go-to CRM for teams who want to work entirely within Gmail.	9%
16	EngageBay		7%
17	Microsoft		6%
18	Close		6%
19	Salesmate		6%
20	Nimble		6%
21	Agile CRM		6%
22	Folk		4%
23	Attio		4%
24	ActiveCampaign		4%
25	NetHunt CRM		4%
26	GoHighLevel		4%
27	HoneyBook		3%
28	Zendesk		3%
29	Keap		3%
30	Bitrix24		3%
31	Alphabet		3%
32	BIGContacts		2%
33	Pipeline CRM		2%
34	Airtable		2%
35	Creatio		2%
36	Zapier		1%
37	Notion		1%
38	Apollo		1%
39	Bonsai		1%
40	Coevera		1%
41	SuiteCRM		1%
42	Flowlu		1%
43	Brevo		1%
44	Method:CRM		1%
45	Productive		1%
46	ClickUp		1%
47	Intuit		1%
48	Scoro		<1%
49	Apptivo		<1%
50	Jobber		<1%
51	Amplitude		<1%
52	Segment		<1%
53	Vtiger		<1%
54	Twenty		<1%
55	ServiceTitan		<1%
56	Mixpanel		<1%
57	Odoo		<1%
58	Atlassian		<1%
59	Accelo		<1%
60	Calixa		<1%
61	SharpSpring		<1%
62	SuperOffice		<1%
63	Pulse CRM		<1%
64	Dolibarr ERP & CRM		<1%
65	BigTime		<1%
66	Breakcold		<1%
67	With Moxie		<1%
68	SugarCRM		<1%
69	Dubsado		<1%
70	Gmail		<1%
71	Housecall Pro		<1%
72	noCRM		<1%
73	PostHog		<1%
74	Lead16		<1%
75	LinkedIn		<1%
76	Outlook		<1%
77	ClientJoy		<1%
78	EspoCRM		<1%
79	Softr		<1%
80	Plutio		<1%
81	Lark		<1%
82	Endgame		<1%
83	Mixmax		<1%
84	Teamgate		<1%
85	Jetpack CRM		<1%
86	ClearCRM		<1%
87	Instantly		<1%
88	Monica		<1%
89	UnifiedCRM		<1%
90	Stackby		<1%
91	Intercom		<1%
92	NocoBase		<1%
93	Krayin CRM		<1%
94	SalesLoft		<1%
95	Outreach		<1%
96	ManyRequests		<1%
97	Simple Sales Tracking		<1%
98	Pocus		<1%
99	ZoomInfo		<1%
100	Digit CRM		<1%