What does AI recommend for crm platforms and integrations?

Salesforce continues its reign as the top-cited CRM for enterprise needs, maintaining its #1 rank since October 2025. However, HubSpot has surged from #5 to #2, establishing itself as the primary challenger, particularly for ease of use and integrations.

Which crm platforms and integrations brands appear most in AI answers?

Across 2,827 AI responses, Salesforce is mentioned most, named in 79% of them, followed by HubSpot (70%) and Zoho (67%).

How does Parse rank these brands?

Parse measures each brand's mention rate — the share of answers naming it — across 2,827 AI responses to this market's buyer questions. Answers are collected daily and the ranking is published weekly.

How does a brand enter this ranking?

Brands enter the ranking when AI answers mention them. Parse collects answers daily and publishes the re-measured set weekly, so new brands appear as AI starts recommending them.

Best CRM platforms and integrations, according to AI

Data as of Aug 25, 2026 · Based on 2,827 AI responses · See how Parse measures this

CRM Platforms and Integrations

623 brands

ParseChatGPT + Google AI

Parse

https://parse.gl

Measured across ChatGPT & Google AI

Best CRM Platforms and Integrations, According to ChatGPT & Google AI | Parse

#	Brand	What AI says	Mention rate
1	SalesforceRemains the go-to enterprise CRM, praised for customization and its vast AppExchange.	Remains the go-to enterprise CRM, praised for customization and its vast AppExchange.	79%
2	HubSpotSurging in popularity, favored for its usability and strong integration marketplace for SMBs.	Surging in popularity, favored for its usability and strong integration marketplace for SMBs.	70%
3	ZohoA flexible and affordable choice, frequently recommended for growing teams and SMBs.	A flexible and affordable choice, frequently recommended for growing teams and SMBs.	67%
4	Microsoft		49%
5	PipedrivePraised by sales-focused teams for its visual pipeline and easy-to-use mobile app.	Praised by sales-focused teams for its visual pipeline and easy-to-use mobile app.	45%
6	Freshworks		15%
7	Zendesk		14%
8	Insightly		9%
9	Creatio		8%
10	Monday		8%
11	SPOTIOA standout specialized tool for field sales teams, noted for territory mapping.	A standout specialized tool for field sales teams, noted for territory mapping.	7%
12	LeadSquared		6%
13	Zapier		6%
14	Intapp		5%
15	SugarCRM		5%
16	Less Annoying CRM		5%
17	Tebra		5%
18	Affinity		4%
19	SuiteCRM		4%
20	Badger Mapping		4%
21	4Degrees		4%
22	Bitrix24		4%
23	Relias		4%
24	Oracle		4%
25	Alphabet		4%
26	Attio		3%
27	ScienceSoft		3%
28	Workato		3%
29	NexHealth		3%
30	Ascendix		3%
31	Make		3%
32	Epic		3%
33	RescoA mobile-first solution frequently cited for robust offline capabilities for field teams.	A mobile-first solution frequently cited for robust offline capabilities for field teams.	2%
34	Skynamo		2%
35	SuperOffice		2%
36	Odoo		2%
37	Copper		2%
38	Method:CRM		2%
39	TekRevol		2%
40	Kustomer		2%
41	ActiveCampaign		2%
42	Itransition		2%
43	Amazon		2%
44	Folk		2%
45	Capsule CRM		2%
46	Bigin by Zoho		2%
47	SimplyDepo		2%
48	Map My Customers		2%
49	NimbleNoted for pulling data directly from social networks without needing browser extensions.	Noted for pulling data directly from social networks without needing browser extensions.	2%
50	Agile CRM		2%
51	Repsly		2%
52	Chetu		2%
53	Keap		2%
54	Euvic		2%
55	Outfield		2%
56	Gainsight		1%
57	DealRoom		1%
58	Custify		1%
59	Intuit		1%
60	Salesflare		1%
61	Brainvire Infotech		1%
62	Close		1%
63	Salesmate		1%
64	Midaxo		1%
65	Nutshell		1%
66	Celigo		1%
67	Coevera		1%
68	ProspectSoft		1%
69	Boomi		1%
70	SmartX CRM		1%
71	SAP		1%
72	Scoro		1%
73	GoHighLevel		1%
74	DreamSoft4u		1%
75	SalesRabbit		1%
76	Apideck		<1%
77	Datasite		<1%
78	Luma Health		<1%
79	Adobe		<1%
80	Klara		<1%
81	Curotec		<1%
82	Innovaccer		<1%
83	CodeIT		<1%
84	GeekyAnts		<1%
85	Tableau		<1%
86	One Little Web		<1%
87	Belitsoft		<1%
88	Airtable		<1%
89	SoftwareHut		<1%
90	Emitrr		<1%
91	TechRadar		<1%
92	Go Wombat		<1%
93	EspoCRM		<1%
94	Merge		<1%
95	MindInventory		<1%
96	Pepperi		<1%
97	Stripe		<1%
98	Syndicode		<1%
99	Kanhasoft		<1%
100	eClinicalWorks		<1%